Bailee Sterrett
New Mexico Institute of Mining and Technology
Farmington,NM
1
Language
3
years of professional experience
Psychology student at New Mexico Tech with a strong interest in pediatric speech language pathology and working with children. Experienced in customer service, leadership, and communicating with people of different ages and backgrounds. Dependable, patient, and eager to gain hands on experience in a pediatric speech and language setting while learning from professionals in the field.
Work History
Admissions Ambassador
1 Month- Assisted prospective students with inquiries about admissions processes and program offerings.
- Conducted campus tours, showcasing facilities and enhancing visitor engagement.
- Collaborated with admissions team to organize recruitment events and information sessions.
- Supported application processing by reviewing documents for completeness and accuracy.
Shift Lead / Barista
4 Months- Led shift operations and supervised team members to ensure consistent service quality and workflow efficiency.
- Trained new staff on beverage preparation techniques and customer service protocols.
- Prepared and served espresso, blended, and specialty beverages according to customer specifications.
- Resolved customer complaints professionally and promptly to ensure satisfaction.
- Assessed inventory levels and initiated supply restocking.
- Maintained cleanliness and organization of workstations and customer areas to uphold food safety standards and enhance customer experience.
Team Member
4 Months- Assisted guests with activities, promoting safety and enhancing enjoyment during sessions.
- Communicated safety protocols and park rules clearly to guests of all ages.
- Resolved guest inquiries and concerns promptly, fostering a welcoming and positive environment.
- Monitored equipment usage and reported maintenance needs, ensuring safety and reliability of operations.
- Maintained cleanliness and organization of play areas throughout shifts.
Education
Associate of Arts - Liberal Arts and Sciences
High School Diploma
Bachelor of Science - Psychology
Skills
Inventory management
Soft Skills: Time management
Team training
Problem-solving
Attention to detail
Team training
Problem-solving
Event organization
Interpersonal communication
Public speaking
Speech assessment
LANGUAGES
English (Full Professional Proficiency)
Timeline
Admissions Ambassador
New Mexico Institute of Mining and Technology
08.2026 - CurrentRead More
Shift Lead / Barista
Boba Cucue
05.2024 - 09.2024Read More
Team Member
Fly High Trampoline Park
11.2023 - 03.2024Read More
Farmington High School
High School Diploma
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San Juan College
Associate of Arts from Liberal Arts and Sciences
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New Mexico Institute of Mining And Technology
Bachelor of Science from Psychology
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