Bailee Sweet
Grove
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
11
11
years of professional experience
Work History
Maintenance Technician
Stone Tablet Rental Properties
08.2024 - Current
- Performed repairs on plumbing fixtures, enhancing functionality and reducing water waste across properties.
- Assisted in maintaining common areas, ensuring cleanliness and safety for all residents and visitors.
- Responded promptly to maintenance requests, delivering timely solutions to enhance tenant satisfaction and retention.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Bartender
Sheabeens Irish Pub
04.2022 - 08.2024
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Engaged with customers to provide exceptional service and enhance overall experience.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Server
W.T. Shorty's Bar and Grill
04.2019 - 01.2024
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to streamline order accuracy and efficiency.
- Trained new team members on menu knowledge and service standards.
- Managed multiple tables simultaneously while maintaining attention to detail.
Bartender
Asiel's
03.2018 - 04.2019
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Rib Crib
05.2014 - 03.2018
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables simultaneously while maintaining attention to detail.
- Trained new team members on menu knowledge and service standards.
- Assisted in developing daily specials, enhancing menu offerings based on customer preferences.
Education
High School Diploma -
Grove Public Schools
Grove Ok08-2013
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Service prioritization
- High volume dining
Timeline
Maintenance Technician
Stone Tablet Rental Properties
08.2024 - Current
Bartender
Sheabeens Irish Pub
04.2022 - 08.2024
Server
W.T. Shorty's Bar and Grill
04.2019 - 01.2024
Bartender
Asiel's
03.2018 - 04.2019
Server
Rib Crib
05.2014 - 03.2018
High School Diploma -
Grove Public Schools