Bailee Thiel
1410 Johnston Avenue
Summary
Dynamic and motivated professional with experience at Sterlings Restaurant, excelling in customer relations and effective communication. Proven ability to resolve issues swiftly and maintain high standards of service. Skilled in critical thinking and adaptability, ensuring a positive dining experience while adhering to health protocols. Committed to fostering a welcoming environment for all guests.
Overview
13
13
years of professional experience
Work History
Server
Sterlings Resteraunt
05.2018 - Current
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Drive-Thru Cashier
Arbys Resturant
06.2012 - 05.2018
- Resolved problems with orders quickly and offered refund or replacement.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Maintained accurate records of transactions following company procedures.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Education
Associate of Applied Science - Early Childhood Education
Columbia Basin College
Pasco, WA08-2022
High School Diploma -
Richland High School
Richland, WA06-2015
Skills
- Self motivation
- Effective time management
- Communication skills
- Critical thinking
- Adaptability
Timeline
Server
Sterlings Resteraunt
05.2018 - Current
Drive-Thru Cashier
Arbys Resturant
06.2012 - 05.2018
Associate of Applied Science - Early Childhood Education
Columbia Basin College
High School Diploma -
Richland High School
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