Bailee Wittenberg
Scottsdale,AZ
Summary
Energetic, self-motivated, hardworking and skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining a safe and clean environment, cash management and increasing sales for the business.
Overview
18
18
years of professional experience
Work History
Server
Society
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Boosted beverage sales through strategic upselling techniques and promoting daily specials.
Landscape Design Assistant
Creative Environments
01.2024 - 05.2024
- Assisted with the creation of visually appealing presentations to effectively communicate design concepts and ideas.
- Enhanced design project efficiency by streamlining communication between team members and clients.
- Ordered samples from vendors to handle presentation creation activities.
- Provided valuable input during brainstorming sessions, contributing to the development of creative design solutions.
Server
US Egg
11.2011 - 05.2024
- Operated POS terminals to input orders, split bills and calculate totals
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
- Minimized customer wait times by efficiently taking and filling large volume of orders each day
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Server
Snooze
04.2021 - 02.2022
- Provide excellent customer service
- Make suggestions based on guest's preferences
- Upsell when appropriate
- Keep area clean and free of debris
- Arrange dining room when needed.
Hostess/Server
RA
08.2006 - 07.2011
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations
- Performed walked through during service to monitor guest satisfaction and guide serving and bussing staff of specific guest needs
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
- Greeted guests and gathered information to seat groups or place on waitlist
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Education
Associate of Arts -
Maricopa Community Colleges - Scottsdale Community College
Skills
- Great interpersonal and Customer service Skills
- Team Player
- Strong Communication and Active Listening Skills
- Significant Time management Experience
- Guest Engagement
- Cash Handling
- Exceptional customer service
- Strong Work Ethic
- Wine service
Timeline
Server
Society
05.2024 - Current
Landscape Design Assistant
Creative Environments
01.2024 - 05.2024
Server
Snooze
04.2021 - 02.2022
Server
US Egg
11.2011 - 05.2024
Hostess/Server
RA
08.2006 - 07.2011
Associate of Arts -
Maricopa Community Colleges - Scottsdale Community College
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