Aubrey Cartlidge
Lansing,KS
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
The Nest at Falcon Lakes
03.2025 - Current
- Greet and serve guests in a fast-paced restaurant environment while ensuring excellent customer service
- Take and deliver food and beverage orders accurately and efficiently
- Handle cash and card transactions, process payments, and balance receipts
- Assist with opening/closing duties, including cleaning, stocking, and maintaining a safe, welcoming environment
- Collaborate with team members to improve workflow and provide a positive dining experience
Physical Therapy Technician
Advanced Physical Therapy
10.2021 - 05.2024
- Administered modalities such as hot and cold packs, ultrasound machines, and electrical stimulation units per the direction of physical therapist
- Provided support for physical therapists by preparing treatment areas, gathering supplies and setting up equipment. While maintaining the cleanliness of the facility according to established guidelines
- Educated patients by demonstrating proper use of equipment and exercise routines by starting patients earlier to improve patient wait time and therapist provided treatment, along with reporting changes to the physical therapist.
- Provided clerical support by assisting with scheduling appointments, insurance verification, patient screening to guide therapist in plan of care. Along with taking inventory, ordering supplies, answering phones, taking messages, preparing new patient packets and scanning documents into patient portal
Medical Receptionist
Mettling Chiropractic
05.2018 - 12.2022
- Greeted patients immediately upon arrival, providing excellent customer service. Followed by managing patient check-ins by verifying insurance coverage and updating accounts accordingly
- Collected co-payments and co-insurance and issued appropriate receipts during check-in.
- Operated office equipment, such as voice mail messaging systems and used word processing, spreadsheet and other software applications to prepare reports, invoices, financial statements, letters, case histories, and medical records. While protecting patient rights and complying with HIPPA regulations
- Created new patient packets, Explained Insurance Benefits to patients, and filed patient medical record charts
Kennel Worker
Duckcreek Silver Labradors & Gun Club
05.2017 - 06.2019
- Performed daily cleaning duties for kennel areas and cages. While conducting regular inspections of the kennel to ensure proper sanitation standards were met.
- Assisted with the birthing process by collecting and recording information about puppy, such as weight, size, physical condition, at birth along with follow up treatments received like medications given, and food intake. While mixing food, medication and supplements for breeding dogs at the kennel.
- Marketing for the Business page by creating photo ops, and taking photos of puppies not only for marketing but to give to the new owners progressive weekly photos in a puppy album provided along with infographics and a few puppy supplies.
Education
Bachelor of Science - Exercise Science
Wichita State University
Wichita, KS12-2023
Associate of Applied Science - Health Education
Cowley County Community College
Arkansas City, KS05-2021
High School Diploma -
Winfield Highschool
Winfield, KS05-2019
Skills
- Trustworthy and motivated self-starter
- Demonstrated interpersonal skills
- Team-oriented and self-sufficient
- Customer-focused communication
- Strong work ethic and great attention to detail
- Versatile skill set
- Attentive to business needs
- Customer service expertise
- Welcoming customer relations
- Philanthropic spirit
- Proficiency in Microsoft Office
- Strong interpersonal skills
- Proficient in mathematics
- Skilled in prioritizing responsibilities
- Customer service
- Cash handling
Certification
- CPR/AED | 05/2024- 05/2026
- Basic Life Support
- American Heart Association
Timeline
Server
The Nest at Falcon Lakes
03.2025 - Current
Physical Therapy Technician
Advanced Physical Therapy
10.2021 - 05.2024
Medical Receptionist
Mettling Chiropractic
05.2018 - 12.2022
Kennel Worker
Duckcreek Silver Labradors & Gun Club
05.2017 - 06.2019
Bachelor of Science - Exercise Science
Wichita State University
Associate of Applied Science - Health Education
Cowley County Community College
High School Diploma -
Winfield Highschool
Volunteering & Leadership
Viking Work Ethic Program,Principal's Honor Roll; Winfield Clay Target Club; Wall of Honor Banquet for Winfield High School (only top 10% was invited); Deans Honor Roll (Cowley); Cowley College Trap Shooting Team, Teacher Nominated Cowley College Student of the Month Finalist, Multiple AIM/KTA/ATA Trapshooting Awards, Wichita State University Deans Honor Roll