Bailey Bernal
Linwood,NJ
Summary
Customer service professional with extensive experience in customer interaction and order management, dedicated to delivering exceptional dining experiences. Expertise in maintaining a clean and organized work environment while ensuring compliance with food safety standards. Recognized as a strong team player who adapts seamlessly to changing demands and consistently achieves outstanding results. Committed to providing efficient service and fostering customer satisfaction, approaching challenges with a positive attitude and a willingness to assist.
Overview
11
11
years of professional experience
Work History
Counter Server
Walt's Original Primo Pizza
08.2016 - Current
- Have positive relationships with regular customers by remembering their preferences along with their names.
- Handle high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Enhanced customer satisfaction by providing efficient service always with a smile.
- Processed both cash and card purchases and returns.
- Coordinated with kitchen staff to ensure timely order preparation during peak hours.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Cashier /stock
Fro-me-a-party
10.2014 - 08.2016
Education
Diploma -
Mainland Regional High School
Skills
- Extensive customer service experience
- Proficient in cash handling
- Excellent work ethic
- Effective communication
- Team player
- Greeting customers
- Accuracy and efficiency
- Menu memorization
- Inventory management
- Resourceful
- Quick learner
- Customer interaction
Timeline
Counter Server
Walt's Original Primo Pizza
08.2016 - Current
Cashier /stock
Fro-me-a-party
10.2014 - 08.2016
Diploma -
Mainland Regional High School
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