Lisa Brenner
Corona,CA
Summary
Dedicated restaurant management professional with solid understanding of good business practices, customer service expertise, and strong leadership skills. Results-driven and flexible with proven abilities in maintaining financial viability. Bringing several years' experience in the industry.
Overview
23
23
years of professional experience
Work History
Restaurant Owner
Cafe Calato
Ontario, California
02.2007 - 07.2014
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
Cashier Team Lead
Tom's Farms
Corona, CA
11.1994 - 12.2000
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Monitored cashier performance, providing feedback as needed.
- Trained new cashiers on proper use of registers and store policies.
Customer Service Representative
For Eyes Optical
Chicago, IL
10.1991 - 10.1994
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
High School Diploma -
Corona High School
Corona04-1988
Skills
- Inventory management
- Budget management
- Cash flow management
- Employee scheduling
- Customer service
- Problem solving
References
References available upon request.
Timeline
Restaurant Owner
Cafe Calato
02.2007 - 07.2014
Cashier Team Lead
Tom's Farms
11.1994 - 12.2000
Customer Service Representative
For Eyes Optical
10.1991 - 10.1994
High School Diploma -
Corona High School
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