Bailey Byrdsong
Buford,GA
Summary
Communicative Resident Assistant with strong understanding of dynamics of residence life to handle challenging situations with empathy and efficiency. Fosters sense of community among residents to support individuals in times of need. Knack for building relationships and helping students navigate challenges of college life.
Overview
3
3
years of professional experience
Work History
Resident Assistant
Housing And Residence Life, Mercer University
10.2022 - Current
- Responded to room changes, created timely incident reports and maintenance requests
- Attended, participated, and contributed to biweekly staff meetings and advocated for resident needs
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit
- Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships
- Assisted over 70 residents with transitioning into new living environment and maintained good relationships with residents
- Responded to student inquiries and concerns, offering support and guidance
- Attended numerous in-services which offer professional development
QuadWorks Committee Member
Campus Life, Mercer University
02.2022 - 02.2023
- Attended committee meetings to propose, discuss and advance management and investment ideas
- Coordinated large scale events with 300+ participants like "Bearstock" around Mercer University's Macon campus
- Created events Mercer University has never seen before like "Mercer's Love is Blind"
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations
- Developed and managed event budgets and monitored expenses
Tour Guide
Admissions, Mercer University
11.2021 - 05.2022
- Guided groups of up to 12 people on scheduled tours
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction
- Provided information on various sites throughout Mercer University's Macon campus, relaying little-known and personal stories to provide interest
- Shared historical and cultural context to keep tour informative and provide more profound understanding of Mercer University
- Welcomed prospective students and other guests to events such as Make It Mercer and Mercer's Saturday Visits
- Attended numerous professional development workshops
Sales Associate
Spirited Boutiques
03.2021 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions about sizing, accessories, and merchandise care
- Engaged with customers to build rapport and loyalty
- Generated new sales leads to achieve and exceed monthly sales goals
- Managed efficient cash register operations
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Engaged in friendly conversation with customer to better uncover individual needs
Jr. Sandwich Artist
Subway
06.2020 - 06.2021
- Greeted guests, promoted specials, and took orders
- Kept workplace clean and organized in line with restaurant policies
- Prepared and presented food in compliance with health and safety guidelines
- Trained team members to prepare sandwiches and other items according to instructions
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products
- Kept kitchen, counter and dining areas cleaned and sanitized
- Accurately operated cash register to process customer payments
Education
Bachelor of Spanish -
Mercer University
Macon, GA05.2025
Diploma -
Milton High School
Milton, GA05.2021
Skills
- Student Leadership
- Residential Support
- Student Engagement
- Team Player
- Supportive
- CPR Certified
- Public Speaking
- Time Management
- Effective Planning
- Organizational Skills
- Resource Referral
- Diversity and Inclusion
Accomplishments
- Awarded Staff MVP Spring 2023
- Awarded Program of the Year Spring 2023
Experiences
Atrium Health Navicent Pre-Clinical Experience Internship Fall 2023
- Gained insight into the different facets of a clinical operation
- Developed professionalism in a clinical setting
- Gained perspective on the patient-provider relationship
- Served the patients of middle Georgia by assisting the clinical staff of Atrium Navicent Health
Mercer on Mission Trip to Puebla, Mexico Summer 2023
- Taught English to students at the technical college of Izúcar de Matamoros, the primary school of Benito Juárez, and middle school teachers
- Taught biology to students at the primary school of Rodolfo Sánchez Taboada
- Participated in various workshops, cultural activities, and community service projects
Faculty-Led Study Abroad Trip to Stockholm, Sweden Summer 2022
- Explored numerous museums throughout the islands of Stockholm
- Interviewed administrative healthcare and education professionals
- Completed the course by writing a thesis comparing the healthcare and education of Sweden and the United States
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Resident Assistant
Housing And Residence Life, Mercer University
10.2022 - Current
QuadWorks Committee Member
Campus Life, Mercer University
02.2022 - 02.2023
Tour Guide
Admissions, Mercer University
11.2021 - 05.2022
Sales Associate
Spirited Boutiques
03.2021 - 07.2021
Jr. Sandwich Artist
Subway
06.2020 - 06.2021
Bachelor of Spanish -
Mercer University
Diploma -
Milton High School
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