Bailey Collins

• Took over 100 calls a day from potential and existing clients to help them manage their accounts and make future reservations.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Description: After being promoted to a manager position at the start of 2022, I worked through all the departments of company in some way from managing reservations to taking calls from potential investors.

• Developed in-depth understanding of digital and mobile marketing practices and media by making at least 3 posts a day.
• Managed content across multiple platforms for widest audience reach

Description: Worked alongside the owner of the company to create short clips and posts for the Instagram account.

• Worked alongside teams of multiple crew members in order to meet the needs of very high profile clientele.
• Employed by yachts ranging in size from 28 meters to 70 meters.
• Description: Worked in yachting the past 18 months (while finishing my degree) on both freelance contracts and one 12-month permanent contract. Learned how to meet clients specific needs and communicate expectations with them in order to make things run smoothly.