Bailey Curole
Jacksonville ,FL
Summary
Hospitality professional with deep understanding of training methodologies and team development. Proven ability to elevate service standards and enhance customer satisfaction through effective training programs. Known for fostering collaboration and consistently achieving results, adaptable to evolving needs, and skilled in communication and leadership.
Overview
6
6
years of professional experience
Work History
Server Trainer
Cheesecake Factory Inc
Jacksonville, FL
03.2019 - Current
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
Surgical Technologist Student
Baptist Medical Center
Jacksonville, Fl
01.2025 - 05.2025
- Contributed to hospital efficiency by promptly preparing operating rooms for subsequent surgeries.
- Promoted a positive learning environment for fellow students by sharing knowledge and offering assistance when needed.
- Optimized patient recovery process by providing thorough pre-operative education on expectations, risks, and post-operative care instructions.
- Upheld strict adherence to infection control protocols, minimizing risk of post-surgical complications for patients.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients undergoing surgery.
SPD Technician
Baptist Medical Center
Jacksonville, Fl
03.2024 - 05.2024
- Expedited instrument turnaround times through effective utilization of decontamination equipment and processes.
- Contributed to cost savings measures by managing inventory levels and minimizing waste in the department.
- Increased patient satisfaction levels through consistent adherence to quality standards in sterile processing procedures.
- Supported successful surgeries through accurate assembly and timely delivery of required instrument sets.
- Maintained a clean and safe work environment, adhering to strict infection control policies for patient safety.
Education
Associate - Surgical Technology
Florida State College
Jacksonville, FL05.2025
Associate - Arts
Florida State College
Jacksonville, FL05.2022
Skills
- Continuous learning attitude
- Critical thinking
- Communication and teamwork
- Operating room etiquette
- Sterile technique mastery
- Initiative and proactivity
- Attention to detail
- CPR/AED
Timeline
Surgical Technologist Student
Baptist Medical Center
01.2025 - 05.2025
SPD Technician
Baptist Medical Center
03.2024 - 05.2024
Server Trainer
Cheesecake Factory Inc
03.2019 - Current
Associate - Surgical Technology
Florida State College
Associate - Arts
Florida State College