BAILEY "LUCY" GALLAGHER
Villa Park,CA
Summary
Responsible Data Specialist bringing abundant experience from varying data entry settings. Well-coordinated and detail-oriented in addressing and resolving system issues to complete assignments. Decisive and analytical problem-solver.
Overview
6
6
years of professional experience
Work History
Veterinary Assistant
Cheyenne Pet Clinic
10.2023 - 07.2024
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Improved client relations through effective communication and education on pet health needs.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Implemented safety measures for the store's end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
- Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
Veterinary Assistant
Laporte Animal Clinic
08.2022 - 10.2023
- Managed team of 7 employees and focused on boosting moral in a fast paced environment.
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
- Trained new veterinary assistants and support staff to improve individuals' capabilities.
- Restrained/positioned animals for examination, treatment, and diagnostic imaging.
- Scheduled appointments and surgeries, built estimates to send to owners, and assisted in euthanasia procedures.
Floor Manager
Northern Colorado Feeder’s Supply
08.2020 - 08.2022
- Managed team of 12 employees to maintain smooth-running operations.
- Created employee schedules to align coverage with forecasted demands.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Managed store inventory and stock levels to maintain availability of products.
Bookkeeper
Mr. Spot Body and Paint
11.2018 - 08.2019
- Maintained and processed invoices, deposits, and money logs.
- Identified accounting errors when cross-referencing documents and database information.
- Established QuickBooks accounting system to reflect accurate financial records.
Intern
Laporte Animal Clinic
06.2021 - 02.2022
- Drew/administered medications and vaccines
- Sterilize instruments before and after use
- Restrained livestock to protect veterinarians from potential harm.
Teaching Assistant
Colorado State University
01.2021 - 05.2022
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Taught courses to 120 students online under guidance of senior instructors.
- Developed materials for classroom teachers to support instruction.
Education
Bachelor of Science - Equine Science
Colorado State University
Fort Collins05.2023
Skills
- Advanced Excel Proficiency
- Accuracy and Attention to Detail
- Fast Typing Speed
- Strong Problem Solver
- Maintains confidentiality
- Proofreading
- Spreadsheet Management
- Familiar with Idexx, Conerstone, and AltaPoint systems
- Client education/support
- Excels in team environments
Additional Information
- Received Gold Award in Girl Scouts in February 2019 on fire safety of horses and other livestock
Timeline
Veterinary Assistant
Cheyenne Pet Clinic
10.2023 - 07.2024
Veterinary Assistant
Laporte Animal Clinic
08.2022 - 10.2023
Intern
Laporte Animal Clinic
06.2021 - 02.2022
Teaching Assistant
Colorado State University
01.2021 - 05.2022
Floor Manager
Northern Colorado Feeder’s Supply
08.2020 - 08.2022
Bookkeeper
Mr. Spot Body and Paint
11.2018 - 08.2019
Bachelor of Science - Equine Science
Colorado State University
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