Bailey Gray
Missouri City,TX
Summary
Driven Tour Guide at Smith College and USA Softball Umpire, excelling in public speaking, customers satisfaction and exceptional communication. Mastered guest relations and presentation skills, enhancing visitor satisfaction and experience customization. Demonstrated proficiency in local history and sports regulations, significantly improving engagement and compliance.
Overview
2
2
years of professional experience
Work History
Tour Guide
Smith College
2023.03 - Current
- Guided groups of up to [Number] people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
USA Softball Umpire
USA Softball
2022.01 - Current
- Assisted in setting up fields prior to games, ensuring proper dimensions were maintained according to league specifications.
- Officiated softball games to maintain standards of play and to maintain participation with established rules.
- Continuously updated knowledge of softball rules and regulations, staying current with changes in the sport.
- Utilized gestures and audible signals to regulate play, signal infractions and communicate to participants and officials.
- Effectively communicated with coaches, players, and spectators to address questions or concerns
Education
High School Diploma -
Ridge Point High School
Missouri City, TX07.2024
Skills
- Public Speaking
- Presentation Skills
- Local history
- Exceptional communication
Timeline
Tour Guide
Smith College
2023.03 - Current
USA Softball Umpire
USA Softball
2022.01 - Current
High School Diploma -
Ridge Point High School
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