Bailey Herkert
Pittsville,WI
Summary
Versatile technology inclined professional, with a driven work ethic to provide quality work to any employer. Skilled in identifying, prioritizing, and resolving any issues technical related. With a rich history in being dependable, adaptable, detail oriented, and possessing the ability to take on added responsibilities to maintain workflow efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT Technician
Miron Construciton
06.2023 - 02.2024
- Independently supported the Wausau location of 40+ end users.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Streamlined IT support processes, resulting in increased productivity within the department.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Acted as a liaison between end users and external vendors, fostering productive relationships that led to improved service levels from third-party providers.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Maintained office PCs, networks and mobile devices.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Created user accounts and assigned permissions.
Laborer
Domtar Paper Mill
01.2022 - 05.2023
- Monitored machine operations to identify malfunctions and troubleshoot accordingly.
- Protected team members and boosted performance by safely operating equipment in accordance with company compliance measures.
- Updated daily logs and discussed activities such as output, materials usage and equipment concerns to address and resolve problems affecting production.
- Trained and supervised junior colleagues on proper machine operations.
- Inspected, cleaned, and performed operator level maintenance on equipment in accordance with standards.
- Complied with company and OSHA safety rules and regulations.
Laborer
Lewis Construction
09.2018 - 08.2021
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Identified and reported hazards on job sites to prevent accidents and injuries.
- Observed site safety rules to maximize protections for team members and equipment.
- Assembled and disassembled formwork to facilitate correct shaping and pouring of concrete.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Worked independently in fast-paced environments, while meeting productivity and quality expectations.
Lawn Maintenance Professional
Jerry Lippert
07.2013 - 08.2018
- Used trimmers and chainsaws for grounds maintenance, brush clearing.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Worked independently to accomplish scheduled tasks to achieve workflow efficiency.
- Maintained routine landscaping schedules to boost lawn health.
- Mowed the lawns on their properties on a weekly basis to maintain grass length.
Education
High School Diploma -
Pittsville High School
Pittsville, WI05.2018
Skills
- Work ethic
- Time management
- Ability to work independently or with a team
- Ability to resolve Technical Problems
- Troubleshooting and Diagnostics
- Technical Support and Assistance
- Computer Hardware Knowledge
- Computer proficiency skills
- Organizational skills
- Ability to properly prioritize
- Ability to communicate with end users and team leads
Certification
- OSHA-10
- CPR
- MSHA
Honors and Accomplishments
- Heavily involved in High school with FFA, FBLA, Ski and Snowboard club, as well as Baseball, Basketball, and Football
- All conference honors in Football and Basketball
- Honor Roll student (4 years)
- Voted varsity captain for Football and Basketball
- Yearbook and web design (3 years)
Timeline
IT Technician
Miron Construciton
06.2023 - 02.2024
Laborer
Domtar Paper Mill
01.2022 - 05.2023
Laborer
Lewis Construction
09.2018 - 08.2021
Lawn Maintenance Professional
Jerry Lippert
07.2013 - 08.2018
High School Diploma -
Pittsville High School
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