Bailey Kelsey
Sparta,TN
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server, Bartender,Expo
Red Lobster
11.2022 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality during high-volume periods.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
Cashier, Clerk
Floyd's Cash Saver
10.2020 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Game Host
Escape Experience - Chattanooga
08.2022 - 11.2022
- Took reservations by phone, answered customer questions, and informed of accurate game times.
- Effectively managing large parties while presenting rules on how to operate the game.
- Managing and overseeing zoom calls while running a game.
Restaurant Team Member
Chick-fil-A
03.2021 - 07.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Assistant
Cindy MorganHowell Law Attorney
11.2019 - 10.2020
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Organized documents to manage paper and electronic filing systems of clients.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Handled office scheduling and made notes for deadlines, motions, appointments, court appearances, depositions, and other important dates.
Education
Some College (No Degree) - Dual Enrollment
Motlow State Community College
Sparta, TNSome College (No Degree) - Marketing
The University of Tennessee - Chattanooga
Chattanooga, TNHigh School Diploma -
White County High School
Sparta, TN05.2022
Skills
- Exceptional customer service and engagement
- Strong work ethic
- Effective communicator
- Proficient in high-volume dining
- Proficient in multitasking and teamwork
- Proficient in cash handling
- Proficient in cleaning and organizing
Certification
ABC License
Timeline
Server, Bartender,Expo
Red Lobster
11.2022 - Current
Game Host
Escape Experience - Chattanooga
08.2022 - 11.2022
Restaurant Team Member
Chick-fil-A
03.2021 - 07.2022
Cashier, Clerk
Floyd's Cash Saver
10.2020 - 07.2023
Assistant
Cindy MorganHowell Law Attorney
11.2019 - 10.2020
Some College (No Degree) - Dual Enrollment
Motlow State Community College
Some College (No Degree) - Marketing
The University of Tennessee - Chattanooga
High School Diploma -
White County High School
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