Summary
Overview
Work History
Education
Skills
Timeline
Barista

Bailey Mack

Lawrenceville, Ga,Georgia

Summary

Dynamic and results-oriented professional with a proven track record at Target, where I enhanced customer satisfaction through exceptional service and high-quality beverage creation. Leveraged time management and sales expertise to significantly improve sales. Adept at fostering positive customer relationships and resolving issues promptly, I bring a blend of team leadership and problem-solving skills to drive success.

Overview

2
2
years of professional experience

Work History

Barista

Target
09.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Tutor

Kumon Learning Center
04.2023 - 05.2023
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
  • Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.

Sales Associate

Champs Sporting Goods
06.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

N/A -

ARCHER HIGH SCHOOL
Lawrenceville, GA

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Team leadership
  • Adaptive and creative
  • Order taking
  • Cash register operation
  • Decision-making
  • Safe food handling
  • Excellent memory
  • Professional demeanor
  • Quality control
  • New hire training
  • Sales expertise

Timeline

Barista

Target
09.2023 - Current

Sales Associate

Champs Sporting Goods
06.2023 - 08.2023

Tutor

Kumon Learning Center
04.2023 - 05.2023

N/A -

ARCHER HIGH SCHOOL

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Bailey Mack