Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bailey Manville

Aurora,CO

Summary

Seeking a full-time position that offers professional challenges where I can utilize my skills. Detail-oriented and friendly professional with a proven track record of providing exceptional customer service. Experienced in handling a high volume of calls, greeting visitors, and coordinating administrative tasks efficiently. Pursuing a receptionist position to use my organizational skills and positive attitude to create a great first impression and enhance the overall patient experience.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work History

General Service Representative

Nothing Bundt Cakes
05.2022 - 10.2023
  • Worked to gain directive and authoritative skills by leading my work shift team
  • Managed phone calls along with setting up scheduled deliveries daily.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Cashier

Poke Story
11.2019 - 06.2020
  • Using customer service skills to help organize orders and provide customer satisfaction.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Hostess

Mt. Fuji Hibachi
05.2019 - 11.2019
  • Resolved conflicts alongside customers and looked for opportunities to improve satisfaction
  • Worked alongside colleagues in a fast-paced and high-pressure environment while being able to manage and maintain a safe and enjoyable space.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Bachelor of Arts -

Colorado State University
Fort Collins, CO
08.2021 - 10.2023

High School Diploma -

Cherokee Trail High School
Aurora, CO
2021

Skills

  • Telephone Etiquette
  • Verbal and Written Communication
  • Customer Service
  • Time Management
  • Business Operations Understanding
  • Multitasking
  • Process Payments
  • Computer Skills

References

**References will be provided upon request

Timeline

General Service Representative

Nothing Bundt Cakes
05.2022 - 10.2023

Bachelor of Arts -

Colorado State University
08.2021 - 10.2023

Cashier

Poke Story
11.2019 - 06.2020

Hostess

Mt. Fuji Hibachi
05.2019 - 11.2019

High School Diploma -

Cherokee Trail High School

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Bailey Manville