Summary
Overview
Work History
Education
Skills
Accomplishments
High school activities/employment
Timeline
Generic

Bailey Hatcher

Omaha,NE

Summary

Detail-oriented and innovative problem solver with 5 years of expertise in risk management, policy and protocol development, and strategic planning. Possesses strong skills in fostering culture development and leading teams with compassion and result-based incentives.

Overview

10
10
years of professional experience

Work History

Compliance Team Lead

Medical Solutions
04.2022 - Current
  • Enhanced compliance monitoring by implementing risk-based audit plans and procedures.
  • Provided expert consultation on various aspects related to regulatory changes, supporting informed decision-making across the organization.
  • Led efforts to automate key aspects of the compliance program utilizing technology solutions for increased efficiency.
  • Oversaw the implementation of corrective action plans following audit findings, ensuring timely remediation of identified deficiencies.
  • Monitored ongoing developments in industry best practices, integrating innovative solutions into existing systems for enhanced compliance management capabilities.
  • Evaluated third-party vendors for adherence to regulatory requirements, minimizing exposure to potential risks.
  • Managed a team of analysts, prioritizing workloads and providing guidance to ensure optimal performance in meeting regulatory obligations.
  • Presented findings from compliance audits to senior management, recommending strategies for continuous improvement in controls and processes.

Optician and Assistant Manager

Fashion Forward Optical
05.2021 - 04.2022
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Successfully transitioned company from paper filing system to an electronic health record system, working closely with software developer while manually entering thousands of patient records and on-hand inventory

Sales Manager

L&L, LLC
10.2016 - 09.2021
  • Retail Sales – Responsible for sales/product training for new staff, inventory tracking and product distribution to multi-store locations
  • Oversight of daily phone orders & shipping
  • Develop and retain customers with quality product information and superior customer service
  • Created customized social media ad campaign.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Sales Associate

L&L, LLC
10.2014 - 09.2016
  • Ensure an enjoyable experience for clients and coworkers while maximizing profits for the business
  • Supported management with daily sales reports & inventory support.

Education

Bachelor of Science in Sociology -

University of Nebraska at Omaha
Omaha, NE
12.2018

Skills

  • Regulatory expertise
  • Legal Research
  • Customer Due Diligence
  • Documentation Review
  • Enterprise risk management
  • Investigation techniques
  • Internal Auditing
  • Information Security
  • Privacy regulations
  • Training development

Accomplishments

  • Supervised team of 16 staff members.
  • Collaborated with Executive team of Technology in the development of TCOD- an updated compliance regulation system.

High school activities/employment

Nationally qualified in Forensics and Debate, Verification Specialist with Protec Background Screening, Provider-Discussion welcome, if desired.

Timeline

Compliance Team Lead

Medical Solutions
04.2022 - Current

Optician and Assistant Manager

Fashion Forward Optical
05.2021 - 04.2022

Sales Manager

L&L, LLC
10.2016 - 09.2021

Sales Associate

L&L, LLC
10.2014 - 09.2016

Bachelor of Science in Sociology -

University of Nebraska at Omaha

Similar Profiles

CREATE PROFILE
Bailey Hatcher