Bailey McQuary
IT Engineer
803 Chickasaw Ave, Nashville,TN
Summary
An effective IT professional with experience in DevOps, system administration, engineering, and operations support. Results driven engineer that consistently exceeds expectations. Proven ability to learn and leverage new technologies to enhance business capabilities. Key competencies include:
• Consistent delivery of solutions that meet business needs with an emphasis on positive user experience.
• Analytical skills with strong ability to analyze and interpret data.
• Ability to adapt quickly to changing environments and technologies.
• Constant focus on continuous improvement in both self and work processes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Systems Engineer
Asurion
7 2022 - Current
- Responsible for Windows endpoint space, including OSD (Intune/Autopilot & SCCM), application deployment, and policies (Intune & GPO).
- Heavy PowerShell script and module development including modules for interacting with ServiceNow and Absolute APIs
- Internal API development.
- Development of automations and integrations.
- Platform lead/owner for Intune and Absolute
- Full automation of application deployment process with Intune.
- Developed custom solutions using Azure and AWS services.
Desktop Support Analyst
Asurion
10.2021 - 07.2022
- Spearheaded launch of new printing platform and installation of printers at new headquarters
- Maintained printer environment and served as main administrator.
- Solutioned and developed asset decom automation using PowerShell, ServiceNow API, and SCCM task sequences.
- Lead project to implement new customer queueing platform to enhance customer experience in our in-person help desk locations.
- General level-two support duties, including executive support.
Senior Systems Administrator
Martinrea
09.2020 - 05.2021
- Responsible for administration and support of all plant IT infrastructure including: AD, DHCP, DNS, Veeam, VMWare, BigFix, Cisco Network
- Automated many manual processes at the plant including a kiosk deployment solution.
- Designed and implemented automated deployment solution for Zebra barcode scanners running Android.
- Improved security by implementing LAPS, several server hardening GPOs, and increased password security requirements.
- Deployed automated rollout of O365 across entire plant via BigFix.
- Deployed approximately 30 kiosk reporting stations across new manufacturing cells.
Desktop Support Analyst
Asurion
07.2017 - 09.2020
Service Desk Analyst
Asurion
07.2015 - 07.2017
Technical Support Call Center Representative
Asurion
07.2014 - 07.2015
Education
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Arizona State University, Information Technology, BS
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Columbia State Community College, Information Technology, AAS
Skills
- AWS
Active Directory
SCCM
Apple & MacOS
Windows 7, 10, & 11
PowerShell
Office 365
Windows Server
Operating System Deployment
VMWare
DNS
DHCP
Group Policy
Azure AD
Intune
Scripting
API
Git/GitHub
Azure
Certification
AWS Certified Solutions Architect - Associate
Timeline
Desktop Support Analyst
Asurion
10.2021 - 07.2022
AWS Certified Solutions Architect - Associate
07-2021
Senior Systems Administrator
Martinrea
09.2020 - 05.2021
Desktop Support Analyst
Asurion
07.2017 - 09.2020
Service Desk Analyst
Asurion
07.2015 - 07.2017
Technical Support Call Center Representative
Asurion
07.2014 - 07.2015
Systems Engineer
Asurion
7 2022 - Current
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Arizona State University, Information Technology, BS
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Columbia State Community College, Information Technology, AAS
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