Bailey Miller
The Colony,Texas
Summary
Forward-thinking Software Engineer with background working productively in dynamic environments. Fluent in SQL and Python programming languages used to develop software within a diverse set of industries. Proud team player focused on achieving project objectives with speed and accuracy.
Overview
6
6
years of professional experience
Work History
Senior Programmer Analyst
Royal Thai, Tai Ping Carpets
02.2023 - Current
- Debugged and modified ERP software components.
- Built databases and table structures for web applications.
- Updated documentation with project deviations to capture changes.
- Collaborated with product management to design, build and test systems.
- Monitoring of Application Security.
- Monitoring of Server activity and health.
- Collaborated with IT teams to integrate security measures into the development and deployment of new applications.
- Conducted security audits to identify vulnerabilities.
- Used SQL Agent to schedule and monitor SQL jobs.
- Monitored and optimized SQL server performance.
- Configured, installed, and upgraded SQL databases.
- Employed SQL to query databases and retrieve data.
- Enhanced data visualization by designing interactive dashboards using Tableau and Power BI.
- Designed visually appealing reports and dashboards using Power BI for informed decisionmaking.
- Defined parameters for API and data acquisitions.
- Worked on feature development and code implementation on front-end web applications, back-end API services, API portal and API gateway capabilities.
- Managed AWS assets and integrated multiple AWS resources into solutions appropriate for company projects.
- Deployed cloud infrastructure and distributed systems on AWS.
- Created, updated and maintained Azure security standards and best practices across Azure domain.
- Maintained and built VMs and containers through Azure and Azure Kubernetes Services.
- Security Monitoring: Real-time monitoring of security systems, logs, and alerts to detect and respond to security incidents
- Strong Oral and written communication skills
- Completed troubleshooting for Windows, MacOS and Linux-based desktops and laptops.
Application Support Engineer
Nexius
12.2021 - 01.2023
- Worked closely with developers to provide feedback on application designs based on user requirements.
- Addressed technical issues and guided end users through resolution.
- Increased customer satisfaction by providing exceptional support and resolving issues quickly.
- Resolved product design, acquisition and launch concerns to achieve customer's targeted business goals.
- Worked on feature development and code implementation on front-end web applications, back-end API services, API portal and API gateway capabilities.
- Defined parameters for API and data acquisitions.
- Increased query efficiency and reduced response times with the implementation of appropriate indexing techniques.
- Reduced data redundancy and improved consistency with the design and implementation of normalized database structures.
- Enhanced data visualization by designing interactive dashboards using Tableau and Power BI.
- Designed visually appealing reports and dashboards using Power BI for informed decisionmaking.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Created, updated and maintained Azure security standards and best practices across Azure domain.
- Maintained and built VMs and containers through Azure and Azure Kubernetes Services.
- Participated in architecture, design and implementation of back-end features using C++, C#, Lua and Python.
- Completed troubleshooting for Windows, MacOS and Linux-based desktops and laptops.
Programmer Analyst
Quest Diagnostics
01.2021 - 12.2021
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Provided ongoing support for users experiencing issues or requiring assistance with application functionality.
- Contributed to successful project completion with effective time management and prioritization skills, meeting tight deadlines consistently.
- Collaborated with cross-functional teams to ensure seamless integration of new features into existing applications.
- Worked on feature development and code implementation on front-end web applications, back-end API services, API portal and API gateway capabilities.
- Defined parameters for API and data acquisitions.
- Promoted an organized work environment by tracking tasks, deadlines, and progress using project management tools such as Jira or Trello.
- Contributed to company''s growth with active participation in cross-functional teams working on diverse projects.
- Created, updated and maintained Azure security standards and best practices across Azure domain.
- Conducted security audits to identify vulnerabilities.
- Collaborated with IT teams to integrate security measures into the development and deployment of new applications.
- Demonstrated proficiency in Linux, virtual platforms and cloud connectivity.
- Developed software within Linux Kernel space.
- Configured, installed, and upgraded SQL databases.
Salesman
Texas Call Center Services
03.2020 - 01.2021
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Maximized profits through effective negotiation tactics during the closing process.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Strong Oral and written communication skills
Application Support Specialist
Flowserve
03.2019 - 03.2020
- Collaborated with developers, analysts and project managers to expedite incident resolutions.
- Provided training to end users on new and updated systems and software.
- Performed quality assurance testing on new software releases for alignment with goals for efficiency and performance.
- Analyzed and mapped data and wrote SQL scripts to extract data from SQL databases.
- Conducted regular reviews of system logs and performance metrics to identify trends or anomalies that may signal areas for improvement in the Azure environment.
- Enhanced network security by monitoring systems for potential threats and vulnerabilities.
- Applied scripting knowledge to supplement Java development.
- Developed robust Java code for Aquisitions applications.
- Conducted complex data management with SQL server and T-SQL.
- Strong Oral and written communication skills
Web Developer
Dallas Open
06.2018 - 03.2019
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Developed custom web applications, resulting in tailored solutions for client needs.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Conducted regular reviews of system logs and performance metrics to identify trends or anomalies that may signal areas for improvement in the Azure environment.
- Evaluated emerging technologies related to Microsoft Azure services to identify areas for future growth or improvement initiatives within the organization''s IT landscape.
- Conducted complex data management with SQL server and T-SQL.
- Offered experience with Ruby, Perl, Java and Python.
Developer Intern
Tyler Technologies
01.2018 - 06.2018
- Delivered high-quality software solutions within tight deadlines, adhering to project requirements and specifications.
- Provided valuable input during team meetings, contributing to the continual improvement of development processes and methodologies.
- Engaged in continuous learning opportunities such as workshops or training sessions provided by the company, expanding skillset as an intern developer.
- Facilitated effective communication between team members through clear articulation of ideas during group discussions.
- Enhanced database efficiency by optimizing SQL queries and stored procedures.
- Facilitated smooth deployments of new features or bug fixes through meticulous change management practices including version control systems integration and synchronization.
- Designed user interface to meet client specifications,
- Created wireframes and prototypes as part of the design process to facilitate clear communication of concepts between team members and clients alike.
Education
Bachelor of Science - Computer Science And Programming
University of Texas At Dallas
Richardson12.2018
Skills
- Object-Oriented Programming
- Expert Problem Solving
- Incident Response
- SQL
- Azure Fundamentals
- AWS Services
- IT Monitoring
- Data Recording Accuracy
- Written Communication
- Verbal Communication
Accomplishments
Completion of a Cybersecurity Bootcamp with the University of Texas at Arlington.
Timeline
Senior Programmer Analyst
Royal Thai, Tai Ping Carpets
02.2023 - Current
Application Support Engineer
Nexius
12.2021 - 01.2023
Programmer Analyst
Quest Diagnostics
01.2021 - 12.2021
Salesman
Texas Call Center Services
03.2020 - 01.2021
Application Support Specialist
Flowserve
03.2019 - 03.2020
Web Developer
Dallas Open
06.2018 - 03.2019
Developer Intern
Tyler Technologies
01.2018 - 06.2018
Bachelor of Science - Computer Science And Programming
University of Texas At Dallas
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