Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bailey Noonan

Bloomington,IL

Summary

Strategic minded professional with over 5 years of progressive experience including information technology, retail operations and sales, insurance and healthcare. Communication skills as a leader, trainer, and motivator with a track record of over-performance. Diverse knowledge in business operations with multicultural and diversity training in multiple environments. Well-developed interpersonal skills with ability to establish and continue to maintain favorable rapport with clients, executive staff, team members, and networking organizations. Passionate about information technology and cybersecurity with a high level of personal and professional integrity, and achieving organizational success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Retail Sales Specialist & Inventory

Beer Nuts
10.2024 - Current
  • Handled both front-end responsibilities and back-end duties.
  • Delivered tailored solutions to meet diverse customer preferences.
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.

PLCC Care Specialist III

State Farm
04.2023 - 10.2024
  • Consistently exceeded sales goals and contributed innovative ideas to improve team workflows.
  • Delivered high-level customer support while managing sensitive information securely.

Acquisition Specialist

CCC
05.2020 - 04.2023
  • Applied sales and influence techniques to retain and acquire policyholders.
  • Navigated multiple systems in real time while maintaining accurate customer records.

Sales Representative

CCC
05.2019 - 04.2020
  • Sold insurance products over inbound calls while meeting compliance and quality standards.
  • Earned required licenses and adapted quickly to a dynamic sales environment.

Branch Technician

Nerds on Call
02.2019 - 06.2019
  • Diagnosed and repaired hardware/software issues on-site.
  • Provided customer-facing tech support and maintained store organization.
  • Developed comprehensive documentation for security findings, improving team knowledge sharing and response strategies, fostering a culture of continuous improvement.

Cybersecurity Intern

Country Financial
06.2017 - 08.2017
  • Automated tasks using Python to improve security workflows.
  • Conducted phishing analysis and presented findings to large audiences, building communication confidence.

IT Technician

Unit 5
01.2016 - 06.2017
  • Performed technical repairs on multiple Dell and Chromebook units to support student activities.
  • Updated software and hardware configurations.

Education

Bachelor of Science - Cybersecurity

Illinois State University
Normal, IL
05.2027

Associate in Applied Science - Computer Network Technology

Heartland Community College
Bloomington, IL
05.2024

High School Diploma - undefined

Normal Community High School
Normal, IL
05.2017

Skills

  • AWS
  • Communication
  • Linux
  • Metasploit
  • Network Security
  • Time Management
  • Penetration Testing
  • Phishing Mitigation
  • Python
  • Critical Thinking
  • SQL
  • Virtual Machines (VMs)
  • Vulnerability Assessment
  • Windows
  • XSS

Certification

  • Fortinet Certified Fundamentals, 05/01/25
  • Computer Networking Support Specialist, 05/01/23

Timeline

Retail Sales Specialist & Inventory

Beer Nuts
10.2024 - Current

PLCC Care Specialist III

State Farm
04.2023 - 10.2024

Acquisition Specialist

CCC
05.2020 - 04.2023

Sales Representative

CCC
05.2019 - 04.2020

Branch Technician

Nerds on Call
02.2019 - 06.2019

Cybersecurity Intern

Country Financial
06.2017 - 08.2017

IT Technician

Unit 5
01.2016 - 06.2017

Bachelor of Science - Cybersecurity

Illinois State University

Associate in Applied Science - Computer Network Technology

Heartland Community College

High School Diploma - undefined

Normal Community High School