Bailey Olivier

• Led team in delivering exceptional customer service during high-volume shifts.
• Trained and mentored new staff on operational procedures and customer engagement techniques.
• Managed inventory levels to ensure product availability and minimize waste.
• Assisted in maintaining a clean, organized work environment to enhance efficiency and safety.
• Resolved customer complaints promptly, ensuring satisfaction and repeat business.
• Monitored employee performance, providing feedback to promote development and accountability.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Enforced company policies and regulations with employees.
• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
• Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
• Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.

• Facilitated daily activities and events, fostering engagement among campers.
• Supervised camper safety during outdoor activities and excursions.
• Assisted in creating and implementing educational programs tailored to campers' interests.
• Fostered positive relationships with campers, promoting teamwork and inclusivity.
• Trained junior counselors in best practices for camper interaction and safety protocols.
• Collaborated with staff to organize weekly schedules and coordinate camp logistics.
• Worked with children of varying age, interest, skill, and developmental levels.
• Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
• Led groups of children safely through variety of camp activities.
• Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
• Collaborated with other camp counselors to design fun and enriching learning activities for campers.
• Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
• Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
• Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
• Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
• Assisted with maintenance and upkeep of campgrounds to promote clean environment.
• Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
• Assisted in preparing meals and snacks to provide nutritional needs to campers.
• Cultivated culture of respect and understanding through diversity and inclusion training sessions.
• Promoted healthy lifestyles among campers with well-planned nutrition and fitness programs.
• Sustained high standards of hygiene and safety, conducting thorough checks and implementing preventive measures.
• Strengthened parental trust and satisfaction through regular, detailed communication regarding campers' well-being and progress.

University of Louisiana at Lafayette
Bachelor of Science in Nursing (BSN) (In Progress)
Expected Graduation: May 2028

• In progress of completing all required prerequisite and foundational nursing coursework.
• Successfully completed full-time semesters (12+ credit hours).
• Eligible to apply to clinical rotations in the upcoming semester.
• Preparing for hands-on clinical experience in a variety of healthcare settings.

Relevant Coursework

• Fundamentals of Nursing
• Anatomy and Physiology I & II
• Microbiology
• Nutrition
• Psychology
• Health