Assisted in providing ophthalmic care to patients in a corporate setting.,Supported process improvements to enhance operational efficiency.,Maintained an organized front desk to promote a welcoming environment.
Work History
Ophthalmic Technician
11 Months
Clemson Eye | 07.2024 - 06.2025
Conducted comprehensive patient assessments to determine visual acuity and ocular health.
Assisted in performing diagnostic tests, including tonometry and visual field examinations.
Managed patient records using electronic medical record systems for efficient data retrieval.
Educated patients on pre-operative and post-operative care, enhancing overall satisfaction and compliance.
Trained new staff on clinic protocols and equipment operation to ensure consistency in patient care.
Streamlined workflow processes, reducing patient wait times through effective scheduling and communication strategies.
Sales Receptionist/ Optometric Technician
2 Years 10 Months
Family Eye Care Center | 09.2021 - 07.2024
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Processed payments and updated accounts to reflect balance changes.
Helped customers find specific products, answered questions and offered product advice.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Developed trusting relationships with customers by making personal connections.
Personal Care Assistant
5 Months
Care Givers on Demand | 04.2021 - 09.2021
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Provided ongoing compassionate patient care for each client.
Completed scheduled patient check-ins and progress reports for clients.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Cashier
3 Years
Giant Eagle | 10.2017 - 10.2020
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Welcomed customers, offering assistance to help find store items.
Scanned items and checked pricing on cash register for accuracy.