BAILEY PASCUA
Porterville,CA
Summary
Detail-oriented fraud detection specialist with a strong background in analyzing transaction patterns and addressing security risks. Combines operational efficiency with a commitment to customer service and compliance, fostering a secure banking experience.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Fraud Analyst I
Bank of the Sierra
Porterville, CA
01.2024 - 08.2026
- Investigated ACH, check, deposit, and online banking fraud, including unusual transaction patterns and potential account takeover indicators.
- Reviewed suspicious deposits, altered checks, forged items, and online banking access to identify fraud indicators and assess risk exposure.
- Reviewed and investigated 80-120 daily fraud alerts involving deposits, ACH transactions, account activity, and other potential financial risks.
- Conducted customer verification and collaborated with branch personnel to confirm transaction authorization and enhance account security.
- Used Verafin and internal banking systems to investigate alerts, document findings, and maintain accurate case records.
- Prepared suspicious activity reports (SARs) and supported Adult Protective Services (APS) reporting to ensure compliance to ensure compliance and address potential risks.
Deposit Operations Specialist
Bank of the Sierra
Porterville, CA
10.2021 - 01.2024
- Reviewed deposit activity and transactions for potential fraud, irregularities, and security risks.
- Analyzed transaction and account activity to identify unusual or suspicious patterns, facilitating timely investigations.
- Detected unusual transaction patterns in transaction and account activity.
- Collaborated with branch personnel to verify questionable transactions, ensuring prompt resolution of fraud-related issues.
- Assisted with fraud-related returns and account restrictions, streamlining documentation and account reviews.
Administrative Support
Central Valley Auto Transport
Porterville, CA
10.2015 - 03.2020
- Supported QuickBooks entry, invoicing, outgoing mail, and routine office correspondence.
- Processed vendor invoices to ensure timely payment and maintain accurate financial records.
- Entered confidential customer and business data accurately.
- Sorted physical and digital files to enhance documentation accessibility and retrieval efficiency.
- Collaborated with dispatch team members to streamline operations and improve service delivery.
- Communicated effectively with dispatch regarding pick-up and delivery status updates.
- Communicated with dispatch regarding any delays or changes in the schedule.
Shift Lead
Papa Murphys
Porterville, CA
08.2013 - 10.2015
- Supported daily shift operations and assigned tasks to keep store workflow running smoothly.
- Trained new team members on store routines and customer service standards.
- Trained new staff on proper food handling methods and safety practices.
- Prepared pizzas and ingredients while following food safety, sanitation, and quality guidelines.
- Followed health regulations when handling and storing food products.
- Assisted customers with orders and payment processing, ensuring prompt resolution of concerns.
- Addressed customer complaints promptly, providing effective solutions to enhance satisfaction.
- Worked with team members to maintain smooth store operations during busy periods.
- Handled register tasks, balanced cash drawers, and ensured smooth opening and closing of store operations.
- Oversaw inventory management, restocked supplies, and organized work areas for efficient store operations.
Education
High School Diploma -
Granite Hills High School
Porterville, CA01-2012
Some College (No Degree) -
Porterville College
Porterville, CASkills
- Fraud investigation
- Fraud prevention
- Fraud risk assessment
- Transaction analysis
- Fraud investigation tools
- Attention to detail
- Problem solving
- Time management
- Cross-functional collaboration
- Confidential handling
- Adaptability and learning
Certification
ABA Intro to Fraud Management Certificate - American Bankers Association
Timeline
Fraud Analyst I
Bank of the Sierra
01.2024 - 08.2026
Deposit Operations Specialist
Bank of the Sierra
10.2021 - 01.2024
Administrative Support
Central Valley Auto Transport
10.2015 - 03.2020
Shift Lead
Papa Murphys
08.2013 - 10.2015
High School Diploma -
Granite Hills High School
Some College (No Degree) -
Porterville College