Bailey Patterson

This is my family's company so I have worked many parts of the company, but this is what I mainly did. I mostly worked summers in high school, and when I am home from college.

Most Recent Position: Assistant Office Administrator

• April 2023 - Current
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Interacted with customers by phone, email, or in-person to provide information.
• Maintained electronic and paper filing systems for easy retrieval of information.

Position: Warehouse Associate

• August 2016- April 2023
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Performed inventory control, such as counting, and stocking merchandise.
• Operated forklift to safely move and safeguard stock and supplies in warehouse.
• Collaborated with various departments to manage timely delivery of orders and avoid delays.
• Performed general housekeeping and cleaning tasks.

I started at PennStar with a summer internship working on an experiment to increase productivity when I was not working at Macmillan Oil Co. of Allentown. The next year, In the summer of 21, I generally worked in the lab this time. During this time, I also took over the lab tech position when another employee retired to keep the lab running smoothly. Summer of 22, I trained the new lab technician.

• Take samples and test for quality control.
• Reformulation to try and fix/recover failed batch.
• Send out Safety Data Sheets.
• Participated in research projects by designing and executing experiments.
• Create data sheets in Excel for any experiments done in lab.
• Write reports on any experiments done in lab.
• Trained and supervised junior technicians in laboratory protocols.
• Developed new protocols and improved existing laboratory processes.
• Interpreted laboratory results to provide technical advice to coworkers/customers.