BAiley Phillips
Summerville,SC
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Bartender
Poogan's Porch
06.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Body Shop Technician
Caliber Collision
04.2022 - 06.2023
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Replaced and repaired vehicle parts according to work order instructions.
- Reassembled and replaced parts to complete body repairs.
- Followed standard operating procedures to achieve consistent quality of work.
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Inspected new parts and areas of repair to verify correctness and quality.
Operations Supervisor
UPS
09.2018 - 03.2020
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Tracked company equipment, tools and technology to manage inventory.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
Sales Clerk Manager
The UPS Store Inc.
02.2014 - 06.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
High School Diploma -
Wando High School
Mt. Pleasant, SC06.2016
Skills
- Ordering Bar Supplies
- Sales Expertise
- Food Preparation and Safety
- Responsible Alcohol Service
Timeline
Bartender
Poogan's Porch
06.2023 - Current
Body Shop Technician
Caliber Collision
04.2022 - 06.2023
Operations Supervisor
UPS
09.2018 - 03.2020
Sales Clerk Manager
The UPS Store Inc.
02.2014 - 06.2018
High School Diploma -
Wando High School
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