Bailey Phillips
Granville,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
9
9
years of professional experience
Work History
Residential Assistant
University Of Vermont Residential Life
Burlington, VT
02.2024 - Current
- Training for the 2024-2025 school year
- Learn to facilitate conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
- Attend weekly staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
- Help enhance resident satisfaction by addressing concerns and resolving issues in a timely manner.
- Coordinate activities and events to create safe, positive, and inclusive environment.
- Uphold all university and residence hall rules, regulations, and policies.
Crew Member
Dunkin' Brands
Granville, NY
05.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Sales Associate
Hallmark Gold Crown
Burlington, VT
02.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Summer Camp Counselor
Poultney Town
Poultney, VT
06.2015 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Served as a role model for younger staff members by consistently demonstrating professionalism in all aspects of camp operations.
- Enhanced camper experience by planning and executing diverse activities tailored to age groups and interests.
Education
Bachelor of Arts - Sociology
University of Vermont
Burlington, VT05.2025
High School Diploma -
Granville Junior-Senior High School
Granville, NY06.2022
Skills
- Student Engagement
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Listening Skills
- Computer skills
- Telephone Etiquette
- Attention to Detail
Timeline
Residential Assistant
University Of Vermont Residential Life
02.2024 - Current
Crew Member
Dunkin' Brands
05.2023 - Current
Sales Associate
Hallmark Gold Crown
02.2023 - Current
Summer Camp Counselor
Poultney Town
06.2015 - 08.2022
Bachelor of Arts - Sociology
University of Vermont
High School Diploma -
Granville Junior-Senior High School