BAILEY REED
Summary
Results-driven PMO Manager with extensive experience in professional services and project management. Proven ability to lead cross-functional teams, manage complex projects, and deliver high-quality services to clients. Committed to fostering collaboration and driving organizational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager, Platform Services Project Manager
Crowdstrike
12.2024 - Current
- Centralized a Project Management Office (PMO) managing over 32 different modules while successfully delivering against company goals with only 5 project managers.
- Managed and motivated employees to be productive and engaged in work, increasing efficiency by an additional 35% through leveraging and building internal relationships and tools across Crowdstrike.
- Established scalable processes that allowed the team to burn-down the project backlog within 1 month (over 3 months worth of work).
Program Manager
Palo Alto Networks
10.2024 - 12.2024
- Managed Professional Services portfolios from conception through launch, acting as a focal contact for customer delivery and internal process improvement
- Established a risk, issue action plan which defined cross-functional responsibilities and SLAs to reduce time to deployment
- Customized executive reporting to drive business KPIs
Senior Project Manager
Palo Alto Networks
02.2022 - 10.2024
- Improved KPIs quarter over quarter, including billable utilization 40% 80% over a 14-month period), revenue recognition (highest recognized for global PMO Q1 FY24), and reducing unhealthy backlog 30% 5%
- Key contributor to creating and documenting new product methodology, to include SOPs and delivery templates, with a focus of streamlining delivery for XSIAM projects
Deployment Project Manager
Exabeam
04.2021 - 02.2022
- Delivered deployment projects of various scale, from user acceptance to delivery sign-off
- Managed 10 enterprise customers simultaneously, working cross collaboratively with sales and customer success teams to ensure good deployment
- Enhanced functional knowledge of key project management tools to include Microsoft Project, Clarizen, Salesforce, JIRA, and Tableau
Associate Project Manager
Log Rhythm
01.2020 - 04.2021
- Promoted from Project Coordinator to Associate Project Manager after 14-months, as a result of the successful management of over 300 Professional Services projects
- Created a Standard Operating Procedure for Log Rhythm's PMO to manage Co-Pilot Services, which contributed to increased renewal rates and improved CSAT response and score metrics
Project Coordinator
Translations.com
09.2018 - 01.2020
- Oversaw all aspects of Project Coordination from project initiation through project completion to ensure on-time, on-budget, and quality delivery
- Responsible for identifying and mitigating risks with key stakeholders
- Successfully managed 30 accounts simultaneously, inclusive of Fortune 500 companies
Consultant
Control Arms NGO
01.2014 - 07.2018
- Analyzed government reports on current legislation relevant to the annual review of the 2014 Arms Trade Treaty
- Determined the reliability of information on all research/policy assertions noted in ATT Monitor's annual review of the 2014 Arms Trade Treaty
Intern
United Nations Resident Coordinator's Office
07.2016 - 08.2016
- Analyzed the Human Rights situation in Belarus to provide a Human Rights Based Approach Assessment
- Examined twelve vulnerable populations in Belarus and identified social, political, and economic barriers each group face
- Led coordination efforts with UN agencies, local and international NGOs, and members of the Belarussian government
- Created a document suitable for the 'Inclusive Belarus Campaign' – A national campaign to address the 10th SDG goal of reducing inequalities
Education
MA - Homeland Security
Arizona State University
08.2024
MA - Peace and Conflict Studies
University of Manchester
11.2016
Bachelor of Arts - Global And International Studies
University of Kansas
Kansas05-2014
Skills
Project Management Tools:
- Clarizen
- NetSuite
- SalesForce
- Financial Force
- Asana
- Smartsheet
- JIRA
Organization Tools:
- Microsoft Office
- Gainsight
Soft-Skills:
- Cross-Functional Communication
- Stakeholder Management
- Risk/Issue Management
Websites
Certification
Project Management Professional (PMP)
Project Management Institute
Issued Date: Aug 2023
Credential ID 3637950
Timeline
Manager, Platform Services Project Manager
Crowdstrike
12.2024 - Current
Program Manager
Palo Alto Networks
10.2024 - 12.2024
Senior Project Manager
Palo Alto Networks
02.2022 - 10.2024
Deployment Project Manager
Exabeam
04.2021 - 02.2022
Associate Project Manager
Log Rhythm
01.2020 - 04.2021
Project Coordinator
Translations.com
09.2018 - 01.2020
Intern
United Nations Resident Coordinator's Office
07.2016 - 08.2016
Consultant
Control Arms NGO
01.2014 - 07.2018
MA - Peace and Conflict Studies
University of Manchester
MA - Homeland Security
Arizona State University
Bachelor of Arts - Global And International Studies
University of Kansas
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