Bailey Roos
Denver,CO
Summary
Highly organized and results-driven executive assistant with over five years of experience in managing complex schedules, streamlining office operations, and providing top-tier executive support. Skilled in handling domestic and international travel logistics, coordinating high-level meetings, and implementing workflow improvements. Proficient in CRM management, cross-functional communication, and personal estate oversight. Adept at fostering positive relationships with executives, clients, and teams to support organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Executive Assistant / Office Manager
Independent Contract
05.2020 - Current
- Calendar & Schedule Management: Coordinated intricate schedules across multiple time zones, balancing priorities, and ensuring all executives were prepared for meetings, events, and travel. reducing meeting conflicts by 25% through implementing time-blocking strategies and improved communication protocols
- Travel & Logistics: Planned and executed detailed domestic and international travel itineraries for the leadership team, ensuring cost-efficiency and seamless transitions.
- Board & Meeting Support: Organized and managed all board meetings, including preparing agendas, creating presentations, and capturing detailed minutes for actionable follow-ups.
- Project Management: Supported cross-functional initiatives by tracking progress, identifying bottlenecks, and ensuring alignment with company goals.
- Communication Hub: Acted as the central point of contact for the leadership team, ensuring clear communication and maintaining confidentiality in all interactions.
- Process Optimization: Developed and implemented administrative systems to streamline workflows, improve productivity, and support organizational growth.
Licensed Clinical Supervisor
Denver Neurosurgery and Spine
08.2022 - 05.2023
- Staff Training & Development: Designed and implemented comprehensive training programs for clinical staff, resulting in a 15% improvement in service delivery and enhanced patient outcomes.
- Case Management Supervision: Conducted weekly staff meetings, field visits, and performance audits to ensure adherence to clinical standards and optimize case management services.
- Operational Leadership: Oversaw day-to-day operations, ensuring compliance with healthcare regulations and maintaining a patient-centered focus in all clinical activities.
- Multidisciplinary Collaboration: Partnered with hospital departments and community providers to develop tailored patient care plans, fostering continuity of care across diverse medical specialties.
- Process Optimization: Identified and addressed bottlenecks in clinical workflows, streamlining processes to improve efficiency and enhance patient and staff satisfaction.
Office Manager
Black Diamond Investment Co.
08.2021 - 08.2022
- Financial Operations: Managed accounts payable and receivable, payroll, and project scheduling, ensuring accurate financial reporting and smooth operations across all departments.
- Policy Implementation: Spearheaded the development and execution of office policies and internal processes, increasing operational efficiency by 25%.
- Client & Partner Relations: Built and maintained strong relationships with clients and partners through consistent communication and exceptional customer service, reinforcing the company’s reputation and trustworthiness.
- Social Media Management: Oversaw the company’s social media presence, implementing strategies that drove a 15% increase in engagement and enhanced brand visibility.
- Team Support: Provided leadership and administrative support to staff, ensuring alignment with company goals and fostering a collaborative work environment.
Lead Medical Assistant
South Denver Cardiology
08.2019 - 07.2021
- Staff Training & Onboarding: Directed the onboarding and training of new medical staff, reducing training time by 30% and ensuring rapid integration into clinical workflows.
- Workflow Optimization: Streamlined clinical processes, including triage and patient communication, to enhance care delivery and minimize bottlenecks.
- Records Management: Oversaw prior authorizations and patient documentation, achieving and maintaining a 99% accuracy rate in compliance with healthcare standards.
- Patient Care Support: Provided direct patient care, including obtaining vitals, coordinating procedures, and ensuring a high-quality experience for every patient.
- Collaboration & Communication: Acted as a liaison between medical providers, staff, and patients to ensure effective communication and continuity of care.
Education
Bachelor of Science - Psychology
University of Colorado At Boulder
Boulder, CO01.2020
Accelerated High School Diploma - undefined
Colorado Academy
Denver, CO05.2017
Skills
- Executive Calendar Management
- Travel Coordination
- Office Operations and Workflow Optimization
- CRM Administration and Troubleshooting
- Event Planning and Coordination
- Budgeting and Fiscal Oversight
- Team Leadership and Training
- Confidentiality and Discretion
- Advanced Proficiency in Microsoft Office Suite
- Advanced Proficiency in Google Workspace
- Advanced Proficiency in Salesforce
- CRM Platforms
- Budgeting and Financial Planning
- Data Analysis and Reporting
- Scheduling
- Document handling
Certification
- Certified Medical Assistant (CCMA)
- First Aid, CPR, and BLS Certified
- Advanced Proficiency in EMR Systems (Epic, Salesforce)
Timeline
Licensed Clinical Supervisor
Denver Neurosurgery and Spine
08.2022 - 05.2023
Office Manager
Black Diamond Investment Co.
08.2021 - 08.2022
Executive Assistant / Office Manager
Independent Contract
05.2020 - Current
Lead Medical Assistant
South Denver Cardiology
08.2019 - 07.2021
Accelerated High School Diploma - undefined
Colorado Academy
- Certified Medical Assistant (CCMA)
- First Aid, CPR, and BLS Certified
- Advanced Proficiency in EMR Systems (Epic, Salesforce)
Bachelor of Science - Psychology
University of Colorado At Boulder
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