Tiffany Fontanez
Derby,CT
Summary
Highly trusted and detail-oriented Executive Assistant with proven experience supporting C-suite leadership and managing day-to-day office operations. Skilled in executive scheduling, confidential communications, dispatch coordination, invoicing, and acting as the central liaison between leadership, staff, and field teams. Known for discretion, reliability, and keeping executives focused and organized.
Overview
10
10
years of professional experience
Work History
Executive Assistant / Office Manager
Advanced Security Technologies Inc.
10.2023 - Current
- - Provide direct executive-level administrative support to the CEO, managing schedules, priorities, and confidential communications
- - Coordinate daily dispatch operations for field technicians, ensuring efficient routing and service coverage
- - Support multiple staff members across office and field operations as the primary point of contact
- - Manage all invoicing and billing processes, ensuring accuracy and timely processing
- - Handle sensitive information with discretion and professionalism
- - Maintain organized digital and physical filing systems
- - Coordinate calendars, meetings, and operational logistics
- - Serve as the go-to office leader, resolving issues proactively to maintain smooth operations
Customer Service Representative
RT Location LLC
03.2022 - 10.2023
- - Served as the primary customer contact, resolving service inquiries and concerns
- - Provided accurate information, scheduling support, and troubleshooting assistance
- - Built strong customer relationships, contributing to repeat business
Special Education Paraprofessional
City of Bridgeport Board of Education
11.2015 - 03.2022
- - Supported students requiring individualized educational and behavioral assistance
- - Collaborated with teachers and staff while maintaining strict confidentiality
- - Provided one-on-one support and behavioral plan implementation
Education
High School Diploma - Human Service / Behavioral Science (Business Coursework)
Housatonic Community College
Bridgeport, CTHigh School Diploma - undefined
Bullard Havens High School
Bridgeport, CTSkills
- Executive Support
- CEO Support
- Calendar & Meeting Management
- Confidential Information Handling
- Dispatch Coordination
- Invoicing & Billing
- Office & Operations Management
- Customer Communication
- Microsoft Office
Timeline
Executive Assistant / Office Manager
Advanced Security Technologies Inc.
10.2023 - Current
Customer Service Representative
RT Location LLC
03.2022 - 10.2023
Special Education Paraprofessional
City of Bridgeport Board of Education
11.2015 - 03.2022
High School Diploma - undefined
Bullard Havens High School
High School Diploma - Human Service / Behavioral Science (Business Coursework)
Housatonic Community College