Bailey Rush
Tulsa
Summary
Experienced in the hospitality sector with a focus on guest relations and operational support. Engaged in various tasks including order taking, payment processing, and reservation management, contributing to efficient service delivery. Demonstrated flexibility by assisting other departments as needed while maintaining a clean and organized environment. Proven ability to resolve issues effectively, enhancing overall guest experiences through attentive service.
Overview
2
2
years of professional experience
Work History
Host/Expo/Busser
Elote Cafe & Catering
Tulsa
03.2025 - Current
- Contributed to team efforts by accomplishing related tasks as needed.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Took reservations over phone and in person.
- Processed payments from customers using a POS system.
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Ensured compliance with health and safety regulations within the restaurant.
- Managed incoming calls during busy shifts.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Monitored dining area to assess server capacity and estimate wait times.
- Built positive relationships with other front-of-house and kitchen staff.
Front of house Server
Prairie Bakeshop
Owasso
03.2024 - 03.2025
- Communicated with customers regarding orders, comments and complaints
- Assisted in setting up and restocking the front of house area with necessary items
- Performed cleaning duties such as sweeping, mopped and washing dishes to keep the facility clean
Host/Cashier/Busser
Black Bear Diner
Owasso
10.2023 - 12.2023
- Greeted Guests Promptly and warmly upon arrival, Ensuring all questions were answered fully
- Performed Cashier Duties including handling payments, processing credit card transactions and providing change accurately
Education
High School Diploma -
Owasso Ram Academy
Owasso, OK05.2023
Skills
- Punctuality
- Flexibility
- Order Taking
- Guest Relations
- Multitasking abilities
- Conflict resolution
- Team collaboration
- Effective communication
- Attention to detail
- Problem solving
Timeline
Host/Expo/Busser
Elote Cafe & Catering
03.2025 - Current
Front of house Server
Prairie Bakeshop
03.2024 - 03.2025
Host/Cashier/Busser
Black Bear Diner
10.2023 - 12.2023
High School Diploma -
Owasso Ram Academy