Answered customer questions about sizing, accessories, and merchandise care.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Contributed to team objectives in fast-paced environment.
Home Health Aide
Chosen Health Care Institute Inc
07.2021 - 11.2021
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Monitored changes in clients' conditions to report concerns to supervisor.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Followed nutritional plans to prepare optimal meals.
Communicated regularly with clients' families to provide updates on health and wellbeing.
Cashier
Hallmark
01.2021 - 05.2021
Answered questions about store policies and addressed customer concerns.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Identified and resolved discrepancies and errors in customer accounts.
Addressed customer needs and made product recommendations to increase sales.