Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Bailey Small

CVS Pharmacy
Fort Myers,FL
1
Certification
4
years of professional experience

Chemistry student at Florida Gulf Coast University with experience as a registered pharmacy technician and strong customer service background. Seeking opportunities to build experience in pharmacy, healthcare, chemistry, or laboratory settings while developing skills related to a future career in molecular or industry pharmacology.

Work History

Registered Pharmacy Technician

9 Months
CVS Pharmacy | 11.2025 - Current
  • Enter and process prescription information accurately while following pharmacy procedures and patient privacy requirements.
  • Fill and count prescription medications accurately under pharmacist supervision.
  • Process insurance claims and assist with resolving billing issues.
  • Assist patients with prescription pickups, questions, and general pharmacy needs.
  • Answer phone calls and communicate professionally with patients, healthcare providers, and insurance companies.
  • Receive, organize, and maintain medication inventory.
  • Assist with medication orders, inventory checks, and maintaining an organized pharmacy workspace.
  • Work closely with pharmacists and other pharmacy staff to support efficient daily operations.
  • Currently working toward immunizer certification to expand pharmacy technician responsibilities.

Barista

3 Years 10 Months
Starbucks | 05.2022 - 03.2026
  • Provided friendly and efficient customer service in a fast-paced environment.
  • Prepared food and beverages accurately while following company standards and safety procedures.
  • Handled cash and credit transactions accurately and responsibly.
  • Communicated effectively with customers and coworkers while managing multiple tasks.
  • Maintained a clean, organized, and safe work environment.
  • Worked effectively as part of a team during high-volume periods.
  • Demonstrated reliability, time management, and the ability to remain calm under pressure.

Education

Bachelor of Science - Chemistry

Florida Gulf Coast University (FGCU) | Fort Myers, FL | 05-2028
  • Expected May 2028
  • GPA: 3.56

Skills

Prescription processing
Medication dispensing
Insurance Billing
Inventory management
Healthcare Communication
Customer service
Cash Handling
Detail orientation
Fast-Paced Work Environments
Teamwork & Time Management
Office software skills
Laboratory skills

Certification

  • Registered Pharmacy Technician — State of Florida
  • Immunizer Certification — In Progress

Timeline

Registered Pharmacy Technician

CVS Pharmacy
11.2025 - CurrentRead More

Barista

Starbucks
05.2022 - 03.2026Read More

Florida Gulf Coast University (FGCU)

Bachelor of Science from Chemistry
Read More
Bailey Small