Jerrie Denison
Pharmacy Tech
Beaver,OK
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Pharmacy Technician with 4 years of experience and success in working within fast-paced Independent pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Accomplished and certified Pharmacy Technician with over 4 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Pharmacy Technician
Red's Pharmacy
01.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Entered and processed patients' prescriptions into internal system.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
- Counted, measured and compounded medications following standard procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Resolved third-party billing, computer system and customer service issues.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Set up and modified patient profiles to include current medications and insurance details.
- Managed opening and closing duties for pharmacy.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Registered Pharmacy Technician
Community Pharmacy
08.2020 - 12.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Certified Nursing Aide
Beaver County Nursing Home
04.2013 - 12.2022
- Maintained complete confidentiality with patient information to provide professional, secure medical services.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted nurses by taking patient blood pressure, measuring heartbeat and recording vital signs in physical examinations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Certified Medication Aide
Beaver County Nursing Home
06.2018 - 08.2020
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Administered medications to patients and remained vigilant for negative side effects.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reordered medication to maintain adequate supply.
- Monitored medication storage area to maintain medication security and control.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
Education
Bachelor of Science - Nursing
South College
Knoxville, TNHigh School Diploma -
Edna High School
Edna, TX05.2005
Skills
- Resolving Complaints
- Pharmaceutical Sales and Services
- Supporting Pharmacy Operations
- FDA Drug Safety Guidelines
- Updating Medication Histories
- Drug Compatibility Software
- Drug Inventory Control
- Insurance Verification
- Patient Education
- Prescriptions Management
- Secure Storage of Medications
- Assisting Pharmacists
- Mathematical Aptitude
- Prescription Processing
- Prescription Preparation
- Patient Confidentiality
- Reviewing Patient Information
- Pharmacy Operations
- Customer Identification Checks
- Manual and Automated Medication Dispensing
- Insurance Claim Processing Software
- Label Products
- Safe Chemical Handling
- Cash Register Operations
- Restock Shelves
- Proper Labeling Procedures
- Bulk Packing
- Stocking Shelves
- Overstock Management
- Allergy Management
- Information Documentation
- Health Insurance Plan Knowledge
- Wholesale Ordering
- Resolving Customer Issues
- Equipment Cleaning and Maintenance
- Pharmacy Records Management
- Receiving Incoming Supplies
- HIPAA
- Answering Customer Questions
- Payment Processing
- Typing Medication Labels
- Insurance Billing
- FDA and HIPAA Compliance
- Verifying Orders
- Serve Customers
- Preparing Bubble Packs
Certification
- CPhT - Certified Pharmacy Technician
- Certified Pharmacy Technician, State of Oklahoma - Present
- Certified Pharmacy Technician, State of Texas - Present
Timeline
Registered Pharmacy Technician
Red's Pharmacy
01.2023 - Current
Registered Pharmacy Technician
Community Pharmacy
08.2020 - 12.2022
Certified Medication Aide
Beaver County Nursing Home
06.2018 - 08.2020
Certified Nursing Aide
Beaver County Nursing Home
04.2013 - 12.2022
Bachelor of Science - Nursing
South College
High School Diploma -
Edna High School