Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Work Availability
Work Preference
Timeline
AdministrativeAssistant
Bailey Staggers

Bailey Staggers

Shelton,CT

Summary

Dependable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes and increase customer satisfaction. Skilled in Account and Project management.

Overview

4
4
years of professional experience

Work History

Senior Onboarding Specialist

Treehouse Marketing
05.2021 - Current
  • Played a lead client facing role to manage successful relationships internally and externally to ensure proper communication of our marketing services to over a 100 clients
  • Identified and drive projects to improve performance and efficiency of marketing operations
  • Identified, developed, and evaluated marketing strategies based on knowledge of the client's objectives and market trends.
  • Promoted brand awareness through SEO optimization and attractive web design.
  • Maintained existing and develop future customer facing resources to drive further
    success
  • Managed the onboarding of new employees and dealers, including processing paperwork, conducting orientations and providing information such as compensation, benefits and the opportunities for promotion.
  • Reviewed activities regularly to identify opportunities for improvement.

National Account Coordinator

The Junkluggers
07.2020 - 01.2023
  • Cultivated and maintained strong business relationships with existing and 40+ new accounts.
  • Offered leadership, vision and dotted line development for account executives establishing relationships with national account customers.
  • Handled escalated national account problems to swiftly resolve issues and reinforce relationships.
  • Increased revenue by developing customer relationships, leading to substantial sales growth.
  • Collaborating with various internal departments to ensure fulfillment of all client/account requests
  • Assisted in training of new sales consultants, including methods for building and managing sales pipeline.

Sales Representative

The Junkluggers
10.2019 - 07.2020
  • Provided customers with clear understanding of charges, billing and price changes.
  • Maintained up-to-date knowledge about products and promotions.
  • Followed up on customer leads, developed mail lists and performed cold calls.
  • Trained new employees regarding sales tactics, product features and customer engagement.
  • Develop a customer specific plan to seize future job opportunities
  • Addressed customer complaints and questions to increase satisfaction.
  • Maintained a conversion rate of 85%

Education

Bachelor of Science - Criminal Justice

Western New England University
Springfield, MA
05.2019

Skills

  • Problem Solving
  • Teamwork
  • Leadership
  • Organization
  • Time Management
  • Networking and Partnership Development
  • Public Speaking
  • Communication
  • Expectation Setting
  • Innovative
  • Customer service

Additional Information

  • CUSTOMER SERVICE INNOVATIVE ACCOMPLISHMENTS, Won the 2021 Innovated Award at Treehouse Marketing for identifying and solving issues in a creative way Created New Hire packet for future Onboarding Specialist Created and Developed the Business Support team that now handles National and Regional Accounts for The Junkluggers
  • Helped create a National and Regional department for a 100+ franchise system. Developed SOPs and furthered existing and new relations to grow the department from 10 to 60+ National partnerships

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Company CultureWork-life balanceCareer advancementTeam Building / Company RetreatsPersonal development programs

Timeline

Senior Onboarding Specialist

Treehouse Marketing
05.2021 - Current

National Account Coordinator

The Junkluggers
07.2020 - 01.2023

Sales Representative

The Junkluggers
10.2019 - 07.2020

Bachelor of Science - Criminal Justice

Western New England University
Bailey Staggers