Collaborate with clients to assess their style preferences, providing tailored fashion advice.
Stay current with fashion trends by conducting trend analysis and forecasting to boost sales.
Maintain a high client satisfaction rating through excellent service and follow-up consultations exemplifying strong customer relationship management, communication, and interpersonal skills.
Respond to customer inquiries via chat ensuring a high level of service and satisfaction.
Conduct social media marketing by promoting styling services via Instagram.
Site Merchandiser
Zulily, LLC
10.2020 - 11.2021
Participate in user testing to gather feedback on site functionality and inform future improvements.
Boost online sales through effective site merchandising strategies and targeted promotions.
Enhance user experience by optimizing product placement and navigation.
Develop seasonal merchandise plans, aligning inventory levels with demand trends to maximize sales.
Collaborate with cross-functional teams to execute marketing campaigns and drive brand awareness.
Manage the end-to-end process of launching new products on the website, ensuring seamless integration.
Online Fashion Stylist
Short Story
05.2021 - 09.2021
Manage entire shopping experience for clients, curating personalized outfits, providing style tips, and asking questions to determine fashion needs.
Help clients achieve their best fit by providing petite clothing according to their measurements.
Online Fashion Stylist
Stitch Fix, Inc
04.2019 - 09.2020
Leverage client data and algorithmic recommendations to offer personalized style expertise to a broad client base and surpass company defined metrics in sales and customer satisfaction.
Work cross-functionally with the Client Experience team to resolve client matters.
Adaptive to new technologies for optimal efficiency such as the continual advancements in programming.
Legal Operations Associate
Square
04.2019 - 09.2019
Manage invoice process, including audits for data accuracy, and adherence of billing guidelines.
Worked with multiple departments to check proper billing information.
Provide routine and ad hoc analysis and reporting; identifying trends influencing legal spending.
Accounts Payable Processor
Stitch Fix, Inc
08.2017 - 04.2019
Collaborate with procurement team to ensure accurate tracking of purchase order approvals.
Resolve vendor disputes efficiently, maintaining positive relationships and minimizing late fees.
Perform regular analysis of aged payables reports to identify trends and areas for improvement.
Improve invoice processing accuracy by implementing a new accounts payable software system.
Manage relationships with key vendors to negotiate favorable terms for company purchases.
Account Specialist/Legal Assistant
McDowell Shaw & Garcia
02.2011 - 08.2017
Achieve client satisfaction through timely resolution of account-related concerns.