Proven adaptability and guest service excellence, demonstrated through impactful roles at City of Gaithersburg Recreation and Parks and as a trusted babysitter. Excelled in emergency response readiness and fostering strong relationships, achieving commendable safety and satisfaction levels. Skilled in CPR, with a knack for creating engaging, safe environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pool Attendant
City of Gaithersburg Recreation and Parks
05.2023 - Current
Moved umbrellas and lounge chairs at request of guests.
Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
Checked side duty list for opening and closing procedures.
Assisted in setting up and breaking down equipment for special events held at the pool area.
Enhanced pool safety by enforcing pool rules and regulations diligently.
Babysitter
Families in My Neighborhood and Family Members
01.2019 - Current
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organized environment to ensure the well-being of children under care.
Prepared healthy, age-appropriate snacks and meals.
Reassured children when upset providing emotional support and stability.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Taught children to organize toys, wash hands, and share by leading by example.
Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Education
High School Diploma -
The Academy of The Holy Cross
Kensington, MD
06-2025
Skills
Guest service
Adaptability in situations
Emergency response readiness
Decision-making
Patience and empathy
Stress management strategies
Initiative and Self-motivation
Scheduling flexibility
CPR training
Certification
CPR/AED for the Professional Rescuer - American Red Cross.
First Aid Certification - American Heart Association.
Timeline
Pool Attendant
City of Gaithersburg Recreation and Parks
05.2023 - Current
Babysitter
Families in My Neighborhood and Family Members
01.2019 - Current
CPR/AED for the Professional Rescuer - American Red Cross.
First Aid Certification - American Heart Association.
High School Diploma -
The Academy of The Holy Cross
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