A dedicated and adaptable professional with a proven track record in customer care and a passion for working with children, seeking to transition into a career with natural science.
Overview
10
10
years of professional experience
Work History
Pharmacy Technician
CenterWell Pharmacy
02.2021 - Current
Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
Entered and processed patients' prescriptions into internal system.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
Childcare Provider Volunteer
Vineyard Church
01.2019 - Current
Applied positive behavior management techniques to enhance social interactions and emotional development.
Enhanced children''s social skills by organizing group activities and promoting positive interactions.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Lead Pharmacy Technician
Pyramids Pharmacy
09.2019 - 01.2021
Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Collected co-payments or full payments from customers.
Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Pharmacy Technician
HEB Pharmacy
07.2014 - 09.2019
Managed opening and closing duties for pharmacy.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.