Vannessa Wagner
Fort Collins,CO
Summary
Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Elderly Caregiver
Morningstar Senior Living
Fort Collins, CO
11.2021 - 10.2024
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Monitored vital signs and reported changes to medical team.
Server
Cassidy’s Sports Grill
Johnstown, CO
12.2023 - 03.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Operated POS terminals to input orders, split bills and calculate totals.
Server
Buffalo Wild Wings
Loveland, CO
02.2023 - 11.2023
- Greeted customers and escorted them to their tables
- Provided menus and answered questions about menu items and specials.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Informed kitchen staff of any special orders or dietary restrictions.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Ensured that food was served promptly after being prepared by the kitchen staff.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
High School Diploma -
Loveland High School
Loveland, CO05-2020
Skills
- Regulatory Compliance
- Client safety and first aid
- Care Plan Management
- Activities of Daily Living
- Patient Advocacy
- Food Running
- Safe Food Handling
- Supply Restocking
- Table Bussing
Timeline
Server
Cassidy’s Sports Grill
12.2023 - 03.2024
Server
Buffalo Wild Wings
02.2023 - 11.2023
Elderly Caregiver
Morningstar Senior Living
11.2021 - 10.2024
High School Diploma -
Loveland High School