Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bailey Ward

West Valley City,UT

Summary

Experienced professional with a decade-long track record in employee management, customer account management, social marketing and human resources.


Adept at understanding evolving retail trends and patterns, deciphering of changing market dynamics, facilitating seamless company transitions, tracking and sustaining business and interpersonal growth, implementing innovative social media and email marketing strategies, enhancing brand creation and visibility, and ability to foster collaborative relationships and cultivate high-performing teams.

Overview

10
10
years of professional experience

Work History

General Manager

Vive Juicery
03.2022 - 09.2023
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Marketing Director

Vive Juicery
06.2019 - 09.2023
  • Developed and implemented successful marketing strategies to increase brand visibility and sales performance.
  • Created content and promotional materials to drive engagement and conversions.
  • Deployed well-coordinated campaigns, events and public relations strategies to promote brand.

Onboarding Manager

Vive Juicery
06.2018 - 09.2023
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Maintained regular schedule of onboarding classes, one-on-one meetings, and transitional hand-offs to supervisors.

Store Manager

Vive Juicery
02.2016 - 04.2018
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Assistant Manager

Beans And Brews
01.2014 - 05.2016
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat loyal and highly satisfied customer base through proactive management of team customer service strategies.

Education

High School Diploma -

Juan Diego Catholic High School
Draper, UT
2014

Associate of Applied Science - Communications

Salt Lake Community College
Salt Lake City, UT

Skills

  • Strong communication and interpersonal skills
  • Team development
  • Project management
  • Conflict resolution and problem-solving
  • Ability to handle difficult situations gracefully
  • Customer relationship management
  • Comfortable pivoting in changing enviornments
  • Proficient in various administrative programs

References

  • Professional Reference - Craig Anderson 801-824-1160
  • Character Reference - Samantha Case 253-632-6992
  • Character Reference - Michelle Shimmin 801-879-2165

Timeline

General Manager

Vive Juicery
03.2022 - 09.2023

Marketing Director

Vive Juicery
06.2019 - 09.2023

Onboarding Manager

Vive Juicery
06.2018 - 09.2023

Store Manager

Vive Juicery
02.2016 - 04.2018

Assistant Manager

Beans And Brews
01.2014 - 05.2016

High School Diploma -

Juan Diego Catholic High School

Associate of Applied Science - Communications

Salt Lake Community College

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