Bailey White
Oklahoma City,OK
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Acting Surveillance Supervisor
Remington Park Casino
Oklahoma City, Oklahoma
04.2024 - Current
- Trained and mentored staff on surveillance equipment and procedures
- Supervised daily operations for a fast-paced environment
- Reviewed staff reports to ensure validity
- Collaborated with upper management regarding staff issues
Surveillance Investigator
Remington Park Casino
Oklahoma City, Oklahoma
05.2023 - Current
- Document finding in detailed reports
- Collaborated with multiple departments to ensure proper protocol standards
- Maintained confidentiality of sensitive information throughout investigation processes
- Performed internal investigations sensitively
- Record upkeep
- Operated electronic surveillance equipment to observe, track and document gambling activities on gaming floor, ensure saftey of all occupants and to identify theft
Vehicle Rental Management Trainee
Penske
Oklahoma City, Oklahoma
10.2022 - 05.2023
- Identified needs of customers promptly and efficiently
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals
- Inventory management
- Sales calls
- Credit card transactions
- Collaborated with different departments to ensure proper workflow
Office Administrator
Odin Utilities
Shawnee , ok
06.2021 - 09.2022
- Maintained accurate records of correspondence and documents for easy retrieval
- Organized and maintained filing systems, including electronic databases and records
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays
- Reviewed employee time sheets for accuracy prior to submission for payroll processing
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process
- Process weekly payroll
- Process employee per diem payments
- Billed work orders
- Submit excavation tickets to OKIE 811
- Record keeping
Customer Service Representative
Fish Window Cleaning
Oklahoma City, Oklahoma
02.2021 - 06.2021
- Cleaned windows using industry-standard tools and safety equipment
- Managed schedules to ensure timely completion of cleaning tasks
- Customer relations
- Managed routes
Fabric Roller
Hobby Lobby Distribution
Oklahoma City, OK
09.2020 - 12.2020
- Operate heavy machinery
- Accurately measure/cut/prepare fabric for shipment
- Math Conversions
- Warehouse Safety
- Pallet jack operations
- Prepare paperwork
Lead Cashier
Ulta Beauty Stores
Oklahoma City, OK
01.2020 - 09.2020
- Register Operations
- Money Management
- Perform Register Overrides
- Approved product returns/exchanges
- Managed Customer Records
- Customer Service
Associate
Ulta Beauty Stores
Oklahoma City, OK
10.2019 - 09.2020
- Guest Service
- Manage Customer Records
- Register Operations
- Money Management
- Fulfill Online Customer Orders
- Inventory
- Stock Products
Employee Trainer
Front Burner Restaurants
Oklahoma City, OK
06.2018 - 08.2019
- Trained/reviewed/prepared new employees
Server
Front Burner Restaurants
Oklahoma City, OK
08.2016 - 08.2019
- Customer Service
- Write/review orders
- Serve customers
- Prepare food
- Assist co-workers
- Company Representation
- Increase sales
- Promote products
- Money management
Server
El Mexicano Restaurant
Perkins, OK
05.2015 - 01.2016
- Write/review orders
- Prepared food
- Assisted co-workers
- Maintained a clean environment
- Operated/ balanced cash register
- Answered phones
Server
Jalopy’s Drive-In Restaurant
Perkins, OK
03.2012 - 06.2014
- Write/review orders
- Prepared food
- Assisted co-workers
- Maintained a clean environment
- Operated/ balanced cash register
- Answered phones
- Conducted catered events
Education
Bachelor’s of Arts - Criminal Justice
University of Central Oklahoma
Edmond, OK12.2019
Bachelor of Science - Forensic Science
University of Central Oklahoma
Edmond, OK12-2019
General Studies -
Oklahoma State University
Stillwater, OK05.2016
Advanced Pharmacy Technician Program -
Meridian Technology Center
Stillwater, OK05.2014
High School Diploma -
Perkins – Tryon High School
Perkins, OK05.2014
Skills
- Surveillance operations
- Investigation techniques
- Electronic surveillance
- Report writing
- Risk assessment
- Attention to detail
- Time management
- Problem solving
- Staff training
- Confidentiality management
- Policy enforcement
- Proficient in Milestone CCVT System
- Proficient in Microsoft Word
- Proficient in CIP Reporting Software
- Proofreading
- Customer service
- Completing forms
- Adaptability
- Computer Skills
Volunteer Experience
- Relay for Life, Stillwater, OK, 10+ hrs
- Veterinary Corner, Guthrie, OK, 10+ hrs
Memberships
- Student Academy of Forensic Sciences, University of Central Oklahoma, 2016
- FCCLA Member, 2010-2014, Perkins-Tryon High School
- National Honor Society, 2011-2014
- President’s Honor Roll, 2011-2014
- Varsity Cheerleader, 2011-2014
- Varsity Track Team, 2014
- All-American Cheerleader Award, 2013
Accomplishments
- HS President’s Honor Roll, 2011-2014
- Dr. Sid Brown Excellence in Criminal Justice Award, 2019
- UCO Dean's Honor Roll, 2016, 2017, 2018, 2019
References
References available upon request.
Timeline
Acting Surveillance Supervisor
Remington Park Casino
04.2024 - Current
Surveillance Investigator
Remington Park Casino
05.2023 - Current
Vehicle Rental Management Trainee
Penske
10.2022 - 05.2023
Office Administrator
Odin Utilities
06.2021 - 09.2022
Customer Service Representative
Fish Window Cleaning
02.2021 - 06.2021
Fabric Roller
Hobby Lobby Distribution
09.2020 - 12.2020
Lead Cashier
Ulta Beauty Stores
01.2020 - 09.2020
Associate
Ulta Beauty Stores
10.2019 - 09.2020
Employee Trainer
Front Burner Restaurants
06.2018 - 08.2019
Server
Front Burner Restaurants
08.2016 - 08.2019
Server
El Mexicano Restaurant
05.2015 - 01.2016
Server
Jalopy’s Drive-In Restaurant
03.2012 - 06.2014
Bachelor’s of Arts - Criminal Justice
University of Central Oklahoma
Bachelor of Science - Forensic Science
University of Central Oklahoma
General Studies -
Oklahoma State University
Advanced Pharmacy Technician Program -
Meridian Technology Center
High School Diploma -
Perkins – Tryon High School
Similar Profiles
Trevor BowmanTrevor Bowman
Lead Guest Service Representative at Remington Park CasinoLead Guest Service Representative at Remington Park Casino
Robin MilesRobin Miles
Food and Beverage Supervisor at Remington Park Racing and CasinoFood and Beverage Supervisor at Remington Park Racing and Casino
Adrien ResendezAdrien Resendez
Gallop Boy at Remington parkGallop Boy at Remington park
Michael WoodsMichael Woods
Audio Video/Security Technician at Safeco SystemsAudio Video/Security Technician at Safeco Systems
Joshua GallegosJoshua Gallegos
Data Entry Clerk at Stoneking Auto GlassData Entry Clerk at Stoneking Auto Glass