BaileyJo McKalko
Detroit,MI
Summary
Reliable hospitality worker and digital content creator with a strong mix of service, coordination, and communication skills. Known for maintaining alcohol service standards, handling guest concerns, training new servers, and producing articles, photos, and videos for an online magazine.
Overview
5
5
years of professional experience
Work History
Bartender/Server
5 Star Lanes
Sterling Heights, MI
09.2025 - Current
- Mixed cocktails and served beverages according to house recipes, ensuring compliance with alcohol service standards to enhance guest satisfaction.
- Verified guest identification and adhered to alcohol service policies, contributing to a safe and responsible drinking environment.
- Addressed guest concerns and fostered a welcoming atmosphere during peak service times, improving overall dining experience.
Online Magazine Co-founder and Writer
DHYRT (.com)
07.2024 - Current
- Coordinated interviews with local musicians and artists, gathering compelling story content that engaged the audience. Produced social media photos, YouTube videos, and written articles to enhance online presence and audience reach.
- Developed and launched DHYRT.com website, creating an accessible online platform for showcasing local talent.
Server
Recipes
Troy, MI
10.2025 - 09.2026
- Trained new servers on Recipes service standards and dining room etiquette
- Provided excellent customer service to ensure satisfaction.
- Took food and beverage orders accurately using point-of-sale system
Server, Food Expeditor
Crust
Fenton
04.2024 - 10.2025
- Greeted guests at Crust dining room with friendly, attentive service
- Presented menu recommendations and described daily specials
- Recorded orders accurately using point-of-sale system
Host
The Tavern
Fenton
09.2023 - 03.2024
- Welcomed guests and addressed their needs to enhance comfort and satisfaction.
- Coordinated seating flow, wait lists, and table turns in dining room
- Answered phone calls and handled reservations for tavern guests
Shift Lead
Biggby Coffee llc
Howell
02.2022 - 08.2023
- Supervised baristas on Biggby Coffee shop floor during busy shifts.
- Trained team members on drink recipes, POS use, and service standards.
- Monitored cash drawers and balanced register transactions.
Education
BBA - Business Administration
University of Michigan- Flint
Flint, MI05-2027
HS Diploma -
Howell High School
Howell, MI05-2023
Skills
- Proficient in Excel, PowerPoint, and Access
- Social media expertise
- Customer service
- Website design skills
- TIPS certified
- Point of sale
- Fast learner
- Attentive to detail
- Punctual
- Adept and connecting with people
AWARDS
Graduated Summa Cum Laude in 2023, AP Calculus Department Award 2023, AP Chemistry Department Award 2023, Interior Design Department Award 2022
VOLUNTEER WORK
- Ponderosa Ranch, Loveland, CO, Saddled, groomed, fed horses. Helped teach horseback riding lessons.
- Meals on Wheels, Loveland, CO, Served at company dinners and delivered meals to homebound seniors.
Timeline
Server
Recipes
10.2025 - 09.2026
Bartender/Server
5 Star Lanes
09.2025 - Current
Online Magazine Co-founder and Writer
DHYRT (.com)
07.2024 - Current
Server, Food Expeditor
Crust
04.2024 - 10.2025
Host
The Tavern
09.2023 - 03.2024
Shift Lead
Biggby Coffee llc
02.2022 - 08.2023
BBA - Business Administration
University of Michigan- Flint
HS Diploma -
Howell High School