Experienced Mental Health and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Community Coalition Coordinator
Danville-Pittsylvania Community Services
10.2022 - Current
Enhanced coalition collaboration by establishing regular communication channels and organizing meetings.
Identified potential partners and built strong relationships with key stakeholders to support the coalition''s goals.
Organized successful events and conferences, raising awareness about the coalition''s purpose and accomplishments.
Developed marketing materials and promotional campaigns, increasing visibility of the coalition''s work within target communities.
Collaborated with other coalitions or organizations working towards similar goals to share knowledge and best practices.
Facilitated training sessions or workshops aimed at enhancing skillsets among members of participating organizations within the coalition.
Child and Family Case Manager
Danville-Pittsylvania Community Services
08.2021 - 10.2022
Enhanced family well-being by conducting comprehensive assessments and developing individualized case plans.
Improved child safety by closely monitoring at-risk families and providing timely interventions when necessary.
Promoted family stability by connecting clients with appropriate community resources and services.
Ensured accurate documentation of case progress by maintaining detailed records and submitting timely reports to supervisors.
Collaborated with interdisciplinary teams, sharing vital information to ensure holistic support for families in need.
Direct Support Professional
Hope Tree Family Services
05.2020 - 06.2021
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
Waitress
Gina's Family Restaurant
03.2012 - 03.2020
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Education
Bachelor of Science - Integrative Health Psychology
Accounts Receivable Specialist/Analyst at Danville-Pittsylvania Community ServicesAccounts Receivable Specialist/Analyst at Danville-Pittsylvania Community Services