Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Bailey Rentzel

Frisco,TX

Summary

Healthcare Management professional (cum laude) with expertise in medical coding, billing, and revenue cycle management. Proven record of reducing claim denials, streamlining office operations, and improving patient satisfaction. Skilled in insurance claims, prior authorizations, and compliance with HIPAA regulations. Licensed notary with strong attention to detail and commitment to excellence in healthcare administration.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Billing Specialist / Front Office Coordinator

DFW Center for Fertility & IVF
01.2022 - Current
  • Manage billing processes and coordinate front office operations to support patient services.
  • Reduce claim denials and reimbursement delays through accurate coding and follow-up.
  • Implement streamlined prior authorization processes, reducing turnaround times by 20%.
  • Support transition to remote workflows, ensuring efficiency and compliance.

Clinic Office Supervisor

Lawrence Memorial Hospital
01.2020 - 01.2022
  • Supervised staff of 12+, overseeing office operations and patient coordination.
  • Improved scheduling workflows to reduce overtime costs by 10%.
  • Enhanced administrative processes that contributed to higher patient satisfaction scores.

Front Desk Receptionist Supervisor

380 West Animal Hospital
01.2015 - 01.2020
  • Directed front desk operations and client communication for a high-volume clinic.
  • Supervised and trained staff to ensure quality administrative support and customer service.
  • Maintained accuracy in client scheduling, billing, and medical record management.

Education

B.S. - Healthcare Management, Cum Laude

Colorado Technical University
01.2023

Skills

  • Medical Coding & Billing
  • Revenue Cycle Management
  • Insurance Claims & Prior Authorizations
  • Patient Coordination & Administrative Support
  • Compliance & HIPAA Regulations
  • Staff Supervision & Training
  • Claims processing
  • Customer engagement
  • Relationship building
  • Verbal and written communication

Accomplishments

  • Reduced insurance claim denials by 15% through precise coding and proactive follow-up.
  • Trained and mentored 5+ staff, improving scheduling efficiency and task completion
  • Enhanced patient coordination systems, leading to improved satisfaction scores.
  • Implemented streamlined prior authorization workflow, decreasing approval turnaround time by 20%.

Certification

  • Licensed Notary
  • HIPAA Certified
  • Lean Six Sigma White Belt

Timeline

Billing Specialist / Front Office Coordinator

DFW Center for Fertility & IVF
01.2022 - Current

Clinic Office Supervisor

Lawrence Memorial Hospital
01.2020 - 01.2022

Front Desk Receptionist Supervisor

380 West Animal Hospital
01.2015 - 01.2020

B.S. - Healthcare Management, Cum Laude

Colorado Technical University

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