Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Admissions Coordinator
United Education Institute
02.2024 - Current
Managed admissions processes for incoming students, promptly collecting and processing necessary documents.
Handled inquiries from prospective students to provide detailed information regarding admissions process.
Reviewed applications and transcripts to verify student eligibility and compliance with admissions criteria.
Liaison between Admissions,Student Financial Services, and Education Departments
Customer Service Coordinator
United Education Institute
08.2022 - 02.2024
Responded to customer needs through competent customer service and prompt problem-solving.
Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
Maintained and managed student files and databases.
Complied with all Federal, state, and Accreditation and institutional policies and procedure.
Performed all clerical duties as needed such as data entry, filing, photocopying.
Case Manager
Karsaz Law
09.2021 - 08.2022
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
Production Worker
Savers Thrift Store
12.2015 - 09.2021
Followed safety procedures and guidelines to maintain safe working environments.
Organized work to meet demanding production goals.
Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Inspected final products to assess compliance with quality standards and established tolerances.
Assisted in training new employees on production processes, ensuring a seamless integration into the team.