Bailie Dufrene
Summary
I have a decade of experience at dive bars, clubs, and upscale cocktail bars. I'm known for my speed and my commitment to upholding the highest standards of customer service I can provide . I have proven my ability to enhance repeat clientele through personalized service and in-depth knowledge of wines and spirits. Skilled in mixology and adept at handling challenging situations with patience and professionalism.
Overview
9
9
years of professional experience
Work History
Bartender
Patrick's Bar Vin
04.2023 - Current
- Serve high customer volumes for extended periods of time in a timely and efficient manner with high accuracy rates.
- Use extensive knowledge in wines, ports, and Belgian beers to make informed recommendations to customers.
- Assist with inventorying beverage stock and bar supplies.
- Increased repeat customer numbers and maintained a loyal regular clientele by providing excellent service and creating a unique and fun atmosphere.
- Perform opening and closing duties to ensure a clean and well prepped work environment for the following shift.
- Making sure to verify drinking age requirements of customers.
Bartender
Roosevelt Hotel Bar
12.2016 - 11.2024
- Trained new bartenders on bar protocol.
- Assisted with inventorying beverage stock and bar supplies.
- Increased repeat customer numbers and maintained a loyal regular clientele by providing excellent service and creating a unique and fun atmosphere.
- Performed opening and closing duties to ensure a clean and well prepped work environment for the following shift.
- Making sure to verify drinking age requirements of customers.
- Served high customer volumes during special events, nights, and weekends.
On Call Bartender
Swamp Room
09.2020 - 04.2023
- Adapted to fast-paced environment, effectively managing multiple drink/ food orders simultaneously without compromising quality.
- Picked up shifts as often as possible, at least 1-2 times a week.
Bartender
Bourbon Heat
01.2021 - 10.2022
- Performed opening and closing duties to ensure a clean and well prepped work environment for the following shift.
- Making sure to verify drinking age requirements of customers.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Bartender
My Bar @635
03.2017 - 04.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Prepared alcoholic and non alcoholic beverages in a timely and efficient manner.
Cocktail Server
Lafittes Blacksmith Shop
06.2016 - 04.2017
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
Bartender
Maison Bourbon Jazz
05.2016 - 04.2017
- Managed high customer volumes during nights and special events.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Prepared and served alcoholic and non alcoholic beverages in a timely and efficient manner.
Education
Cosmetology
Aveda Institute
Covington, LA08-2014
Skills
- Very fast and efficient at making drinks and taking orders
- I maintain a professional and healthy relationship with my coworkers
- I keep my workspace organized and clean to ensure efficient and quick service
- I'm great at engaging with customers and creating long lasting bartender/patron relationships Talking is what I do best!
- Experience in managing inventory
- POS system experience include Aloha, Toast, Micros, and manual cash register
- Wine, liquor and beer expertise
- Loyal regular clientele that follows me wherever I go!
Timeline
Bartender
Patrick's Bar Vin
04.2023 - Current
Bartender
Bourbon Heat
01.2021 - 10.2022
On Call Bartender
Swamp Room
09.2020 - 04.2023
Bartender
My Bar @635
03.2017 - 04.2017
Bartender
Roosevelt Hotel Bar
12.2016 - 11.2024
Cocktail Server
Lafittes Blacksmith Shop
06.2016 - 04.2017
Bartender
Maison Bourbon Jazz
05.2016 - 04.2017
Cosmetology
Aveda Institute
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