Bailie English
Tyler
Summary
Results-driven professional with experience in ECG testing and front desk management. Proven ability to improve operational efficiency and customer satisfaction by implementing effective procedures and ensuring accurate data handling.
Overview
4
4
years of professional experience
Work History
ECG Technician
UT Health East Texas
Tyler, TX
02.2025 - 05.2026
- Administered ECG tests, ensuring accurate data collection and patient comfort.
- Operated advanced ECG equipment, maintaining operational readiness and compliance with safety standards.
- Assisted in interpreting ECG results, collaborating with healthcare professionals for optimal patient care.
- Documented patient information accurately in electronic health records, enhancing data integrity and accessibility.
- Scheduled patients for testing and conducted follow up calls to confirm and answer questions.
- Ensured accurate billing by diligently verifying insurance information for each patient visit.
- Evaluated insurance policies for compliance with financial regulations.
Front Desk Manager
Aerofit Health & Fitness
Paris, TX
10.2022 - 12.2024
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Trained and mentored front desk staff to enhance service quality and operational efficiency.
- Developed and implemented procedures to improve customer satisfaction and reduce wait times.
- Oversaw scheduling of staff shifts, optimizing coverage during peak hours for improved service delivery.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
- Maintained client records and lab data at front desk.
Education
High School Diploma -
Rivercrest High School
Bogata, TX05.2024
LVN - Nursing
Kilgore College
Kilgore, TX04.2027
High School Diploma -
The University of Texas At Tyler
Tyler, TX12.2026
Skills
- Cardiac rhythm analysis
- Telemetry monitoring
- Lead placement
- Clinical data analysis
- Patient data management
- Patient record documentation
- Data recording
- Data entry accuracy
- Strong communication skills
Timeline
ECG Technician
UT Health East Texas
02.2025 - 05.2026
Front Desk Manager
Aerofit Health & Fitness
10.2022 - 12.2024
LVN - Nursing
Kilgore College
High School Diploma -
Rivercrest High School
High School Diploma -
The University of Texas At Tyler