Bailie Grover
Brandon,MS
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent guest relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Lead
Apple
Ridgeland, MS
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Resolve conflict and settle differences in productive ways
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Assistant Manager of Guest Experience
Lululemon
Ridgeland, MS
01.2023 - 05.2025
- Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
- Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.
- Address employee concerns or issues, and taking appropriate action.
- Maintain strategic product presentation/visual merchandising by ensuring product recovery, or minor visual merchandizing changes are accomplished.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Perform work in accordance with applicable policies, procedures, and laws or regulations.
Store Manager
Renaissance, Colony Park
08.2022 - 01.2023
- Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.
- Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to career and personal growth.
- Address all employee relations issues, including knowing when to partner with People and Culture (P&C) team to take appropriate action.
- Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce the career and personal growth of your team.
- Manage whole store profit and loss (P&L) in accordance with goals
- Plan floor coverage and make decisions to maintain efficiency and effectiveness of floor operations.
Assistant Manager
Lululemon
Ridgeland, MS
03.2022 - 08.2022
- Support team members to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Partner with Store Manager to manage store’s budget, labor hours, expenses, and P&L statement.
- Strengthened visual merchandising strategies to drive guest experience and drive sales.
Assistant Manager
lululemon Highland Village
09.2021 - 03.2022
- Support team members to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Partner with Store Manager to manage store’s budget, labor hours, expenses, and P&L statement.
- Strengthened visual merchandising strategies to drive guest experience and drive sales.
KEY LEADER
LULULEMON
Jackson, MS
08.2019 - 09.2021
- My responsibilities as a Key Leader include helping run the business every day, I’m currently serving at the VM Lead for our team
- I lead our team during Merchandising shifts, partner with my Product Assistant Manager and Store Manager, in making decisions for our store for visuals, sell through, product operations, etc
- Also, during my time as a key leader, I worked with several private schools in our community and assisting them in team sales
- Some of my accomplishments as my time as a key leader are our store receiving the Gold Hanger Award for a VM Post competition for the Mid-South under my leadership as the VM Lead and being chosen for the Inclusion Award by my peers.
Education
Associates Degree - Applied Sciences, Paralegal Technology
Hinds Community College
BACHELORS DEGREE - Political Science, Paralegal Studies
MISSISSIPPI COLLEGE
Skills
- Leadership - leading different teams in different stores
- Team Development
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Agility
Timeline
Lead
Apple
05.2025 - Current
Assistant Manager of Guest Experience
Lululemon
01.2023 - 05.2025
Store Manager
Renaissance, Colony Park
08.2022 - 01.2023
Assistant Manager
Lululemon
03.2022 - 08.2022
Assistant Manager
lululemon Highland Village
09.2021 - 03.2022
KEY LEADER
LULULEMON
08.2019 - 09.2021
BACHELORS DEGREE - Political Science, Paralegal Studies
MISSISSIPPI COLLEGE
Associates Degree - Applied Sciences, Paralegal Technology
Hinds Community College