Baille McMahan
Hendersonville,TN
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Jonathan’s Grille. Proven ability to enhance dining experiences through effective team collaboration and beverage preparation. Recognized for training new staff and improving service efficiency, ensuring customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Jonathan’s Grille
Hendersonville, TN
11.2023 - Current
- Delivered exceptional customer service to enhance overall dining experiences.
- Oversaw order accuracy and ensured timely delivery of food and beverages.
- Facilitated collaboration with kitchen staff to enhance service efficiency during peak hours.
- Facilitated training sessions for new team members on menu offerings and service protocols.
Sales Associate
State Farm
Hendersonville, TN
03.2023 - 11.2023
- Assisted customers in selecting insurance products tailored to individual needs
- Provided accurate information on policy coverage and claims processes
- Collaborated with team members to enhance customer service strategies
- Processed customer applications and updated account information efficiently
Office Administrator
Lakeside Title & Escrow
Madison, TN
02.2022 - 01.2023
- Managed daily office operations, ensuring efficient workflow and communication within the team.
- Coordinated scheduling of appointments and meetings, optimizing time management for staff.
- Maintained accurate records and files, supporting compliance with industry regulations.
- Assisted in preparing documentation for real estate transactions, enhancing process accuracy.
Education
Bachelor of Science - Business Administration And Management
Western Kentucky University
Bowling Green, KY05.2019
Skills
Exceptional customer service
Strong work ethic
Team collaboration
Beverage preparation
Upselling techniques
Customer retention
Money handling
Timeline
Server/Bartender
Jonathan’s Grille
11.2023 - Current
Sales Associate
State Farm
03.2023 - 11.2023
Office Administrator
Lakeside Title & Escrow
02.2022 - 01.2023
Bachelor of Science - Business Administration And Management
Western Kentucky University