Analyst & System Administrator with 8+ years of experience enhancing IT operations across the enterprise. Strong knowledge in Linux & Windows OSs, SQL & Python languages. Advanced knowledge in LAN/WAN administration and technical support. Dedicated, hardworking individual that works well in both team environments and individual assignments. Successful in meeting new technical challenges and finding solutions to meet the needs of customers. Strong desire to learn and apply new technologies to provide a direct impact on lowering hardware ownership cost.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
IT Analyst
Jefferson County Barber Commission
Jefferson, AL
05.2022 - Current
Analyze and monitor system applications, programs, and services by reviewing computer codes, scripts, or programming/coding errors
Edit, update, and write computer code using SQL & Python languages to design, develop, and modify system applications, programs, and databases
Assist programmers, analysts, or other personnel in reviewing code and answering questions
Provide user support for installations of system and application updates and manage user access rights
Apply security policies via GPO's access the domain and remediate CAT 1,2 and 3 level findings on server
Documentation of infrastructure practices to team members
Styles range from step by step (for non-technical personnel) to published technical white papers
Proven team leadership, broad IT support knowledge, strong inter-departmental communicator, prosper assimilating new technologies and valuable customer service interaction.
Planned computer systems using information engineering, data modeling, and structured analysis.
Enhanced interfaces to promote better functionality for users.
Jr. Systems Administrator
Hyundai Motor Manufacturing
Montgomery, AL
02.2015 - 07.2022
Administered servers, laptops and desktop computers, printers, routers, switches, firewalls, VOIP phones, company mobile phones, tablets, software deployment, security updates and patches
Configured and administered various line of business applications, IT/Cyber Tools, and other software solutions
Supported, monitored, and maintained LANs, WANs, network segments, Internet, and intranet systems
Support infrastructure with VMware appliances, MS Windows 2003- 2018 Enterprise, RedHat, SQL & SQL Clustering, IIS, Active Directory, SCCM, Certificates
Troubleshooted problems reported by users, analyze and isolate issues through ticketing system
Maintained accurate inventory of IT assets, responsible for the full hardware lifecycle, procurement and implementation of new hardware and software of new and existing assets including asset tracking and break/fix replacements.
Managed infrastructure upgrades, analysis and resolution of end user hardware and software issues.
Facilitated IT enterprise architecture across organization's enterprise transformation programs.