Bailyn Wahrer
Salem
Summary
Dedicated and empathetic healthcare professional offering experience in direct patient care and satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
Salem Health
Salem
10.2024 - Current
- Collaborated with nurses to facilitate timely interventions for patients in distress.
- Maintained inventory of supplies, restocking essential items as needed.
- Communicated effectively with patients to provide comfort and support during emergencies.
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
Medical Assistant
Hicken Medical Clinic
Hillsboro
04.2023 - 10.2024
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Caregiver
The Homestead Assisted Living
Rexburg
10.2022 - 01.2023
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Supported bathing, dressing and personal care needs.
Sales & Client Support Specialist
Horizon PWR
Rexburg
01.2022 - 10.2022
- De-escalated irate customers with communication skills and sales expertise.
- Followed-up with sales teams and customers with complex issues to coordinate resolutions.
- Built and maintained relationships with peers and upper management to drive team success.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Answered incoming telephone calls to assist with client and sales consultant needs.
- Engaged customers and sales consultants in friendly, professional dialogue to determine needs.
- Adhered to company initiatives and achieved established goals.
- Worked with fellow sales team members to achieve group targets.
- Designed solar systems and created proposals that included pricing for the sales consultant's appointments with new clients.
Funding Coordinator
Kuubix Global
Rexburg
08.2021 - 12.2021
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Maintained security and data integrity of databases.
- Funded deals efficiently and economically by using different funding companies.
- Expedited solar projects and ensured funding was granted in a timely manner.
Customer & Dealer Support Representative
Kuubix Global
Rexburg
09.2020 - 08.2021
- De-escalated problematic customer and sales rep concerns, maintaining calm, friendly demeanor.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Helped new employees with procedures and policies to maximize team performance.
- Made outbound calls to obtain account information.
- Escalated customer and sales rep concerns to supervisors.
- Documented conversations with customers and sales reps to track requests, problems and solutions.
- Informed sales reps of their client's project status accurately after looking through their account.
- Directed both customers and sales reps on where to go with any question that was not up to us to answer.
- Improved the customer experience with customers by regularly checking on their project and informing them of any changes.
Sales Associate
Earthborn Market
McAllen
05.2019 - 09.2020
- Built trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Coached and mentored employees by offering constructive feedback and taking interest in their growth.
- Handled all store sales, inventory, production of juices sold in the store and closing the store on a regular basis.
- Handled all store finances and reported nightly to the store owner on daily earnings.
- Regularly entrusted to deliver products to other Earthborn stores in the Rio Grande Valley and to close the other stores.
Nanny
Self Employed
Mission
01.2020 - 04.2020
- Personally requested to nanny a toddler while the parents worked to build a business.
- Quickly established a relationship of trust with the parents and earned the trust of the toddler.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Administered medication and minor first aid to sick and injured toddler.
- Encouraged safe, positive behavior by redirecting toddler to take positive action.
Education
Bachelor of Science - Nursing
Sumner College
Portland, OR03-2026
Skills
- Clerical support
- Inbound and Outbound Calling
- Critical thinking
- Customer service
- Computer skills
- Data management
- Friendly, positive attitude
- Organization
- People skills
- Conflict resolution
- Multitasking
- Manual and finger dexterity
- Trained and certified phlebotomist
Certification
- Certified in all Microsoft programs
- Licensed Phlebotomist - 2022
- CPR Certification
- First Aid Certification
- Assistance with Oral and Expanded Medication Training - 2022
Timeline
Emergency Room Technician
Salem Health
10.2024 - Current
Medical Assistant
Hicken Medical Clinic
04.2023 - 10.2024
Caregiver
The Homestead Assisted Living
10.2022 - 01.2023
Sales & Client Support Specialist
Horizon PWR
01.2022 - 10.2022
Funding Coordinator
Kuubix Global
08.2021 - 12.2021
Customer & Dealer Support Representative
Kuubix Global
09.2020 - 08.2021
Nanny
Self Employed
01.2020 - 04.2020
Sales Associate
Earthborn Market
05.2019 - 09.2020
Bachelor of Science - Nursing
Sumner College